Fred CRM Data Analyst

Paris • France

Thursday, March 13, 2025

Fred, a distinguished name in the realm of modern jewelry creation, is renowned for its informal glamour and vibrant elegance. Since its inception by Fred Samuel in 1936, the brand has been synonymous with joie de vivre and creative audacity, challenging traditional jewelry norms. In 1995, Fred became part of the LVMH Group, aligning with its Watches & Jewelry Division. As an employer, Fred embodies the spirit of its founder, promoting a culture of joy, freedom, and the luminous essence of the Riviera.

1. Develop and manage customer-centric data analyses and insights to enhance understanding of purchasing behaviors and guide strategic decisions.
2. Create studies, dashboards, and strategic recommendations to meet business needs for customer engagement.
3. Prepare weekly and monthly reports.
4. Collaborate with IT to develop and evolve automated dashboards and reports within the company's business intelligence tool.
5. Maintain customer segmentation and accelerate action plans to retain clients.
6. Train and support market teams on best practices in studies and insights.

1. Degree in Data Science or Statistics
2. 2 to 3 years of experience in customer data analysis, retail project management, digital marketing, or innovation

1. Analytical and synthesis capabilities with numerical proficiency
2. Autonomy, rigor, and organization in project management
3. Ability to rally teams around a project
4. In-depth understanding of customer and omnichannel issues
5. Proficiency in digital environments and sensitivity to innovations
6. Knowledge of Business Intelligence tools, Salesforce, Jira, advanced Excel
7. Fluent in English

Minimum 5 years of relevant experience.

Degree in Data Science or Statistics

Fred offers a hybrid working mode and is committed to maintaining an inclusive work environment.

Fred's workplace culture is deeply rooted in the values of its founder, emphasizing joy, freedom, and the vibrant spirit of the Riviera. As part of the LVMH Group, Fred fosters an inclusive environment where creativity and innovation are celebrated.