Fred CRM and Client Experience Intern

Paris • France

Sunday, January 5, 2025

Fred is a renowned jeweler known for its modern and creative designs, embodying a spirit of joy and audacity. Established in 1936, the brand has been a symbol of informal glamour and elegant versatility. Since 1995, Fred has been part of the LVMH Group, specifically within its Watches & Jewelry Division, which enhances its global reach and prestige. Employees at Fred are ambassadors of the brand's founding ethos, embracing joy, freedom, and the luminous spirit of the Riviera.

1. Implement and monitor the client activation plan.
2. Create and manage newsletter campaigns for all markets, including text writing, asset proposals, translations, HTML integration, targeting preparation, and BAT testing.
3. Coordinate and follow up on communications with the image, social, e-commerce departments, and the creative agency.
4. Develop and implement personalized messages for the sales force.
5. Track and report on performance metrics.
6. Draft weekly communications for top clients.
7. Contribute to the development of boutique animation guidelines for markets, monitor client activations worldwide, and analyze performance.
8. Conduct competitive intelligence and consolidate benchmarks.
9. Report and analyze performance using Power BI.
10. Consolidate monthly reports for management and markets.
11. Assist in maintaining data quality and coherence.
12. Conduct competitive intelligence and benchmarks.

1. Enrolled in a Master's program at a business school, university, or engineering school.
2. Strong interest in the jewelry industry and client relations.
3. Excellent oral and written communication skills in French and English.
4. Proficiency in Microsoft Office Suite. Knowledge of Salesforce, Power BI, and Photoshop is a plus.

1. Client relationship management
2. Campaign management
3. Data analysis
4. Communication
5. Project coordination
6. Competitive analysis

Entry-level experience suitable for students or recent graduates.

Currently pursuing a Master's degree or equivalent.

Internship stipend of €1300 gross per month.

One day of remote work per week after three months, six paid leave days, meal vouchers worth €10 per worked day with 60% covered by the company.

Fred offers an inclusive and nurturing environment where young talents can develop their skills in the jewelry sector. The company provides enhanced managerial and HR support, including HR workshops, to prepare interns for their future careers. Networking opportunities with interns from other departments are also available through various events.