Fred CRM and Client Experience Intern

Paris • France

Thursday, March 20, 2025

FRED, a distinguished name in the world of fine jewelry, is renowned for its innovative designs and vibrant spirit. Established in 1936 by Fred Samuel, the brand embodies a unique blend of joie de vivre and creative audacity, challenging traditional norms with its informal glamour and sparkling elegance. Since joining the LVMH Group in 1995, FRED has been part of the Watches & Jewelry Division, continuing to uphold the founder's philosophy across its collections. The brand's employees are daily ambassadors of the founder's spirit, embracing joy, freedom, and the luminous essence of the Riviera.

1. Implement and monitor the clienteling activation plan.
2. Create and manage newsletter campaigns across all markets, including text drafting, asset proposals, translations, HTML integration, targeting preparation, and BAT testing.
3. Coordinate and oversee communications with the image, social, e-commerce departments, and the creative agency.
4. Develop and implement personalized messages for the sales force.
5. Track and report on performance metrics.
6. Draft weekly communications for top clients.
7. Contribute to the creation of boutique animation guidelines, monitor global client activations, and analyze performance.
8. Conduct competitive intelligence and consolidate benchmarks.
9. Report and analyze performance using Power BI.
10. Consolidate monthly reports for management and markets.
11. Assist in maintaining data quality and consistency.
12. Conduct competitive intelligence and benchmarking.

1. Currently pursuing a Master's degree in Business, equivalent university program, or engineering school.
2. Strong interest in the jewelry industry and client relations.

1. Proficient in French and English, both written and spoken.
2. Proficiency in Microsoft Office Suite.
3. Knowledge of Salesforce, Power BI, and Photoshop is advantageous.

No prior experience required.

Pursuing a Master's degree in Business, equivalent university program, or engineering school.

Internship stipend of €1,300 gross per month.

One day of remote work per week after three months, subject to managerial approval. Six paid leave days. Meal vouchers valued at €10 per worked day, with 60% covered by the company.

FRED fosters an inclusive and learning-oriented environment, encouraging personal and professional growth. The company offers enhanced managerial and HR support, including HR workshops, and facilitates networking opportunities through various events with interns and apprentices from different departments.