Fred CRM and Client Experience Intern

Paris • France

Monday, March 10, 2025

FRED, a distinguished name in the realm of modern jewelry creation, is renowned for its informal glamour and vibrant elegance. Established in 1936 by Fred Samuel, the brand embodies a spirit of joie de vivre and creative audacity, challenging traditional jewelry norms. Since joining the LVMH Group in 1995, FRED has become an integral part of the Watches & Jewelry Division, continuing to uphold its founder's philosophy through its exquisite collections. Employees at FRED are daily ambassadors of the brand's heritage, characterized by joy, freedom, and the luminous spirit of the Riviera.

1. Implement and monitor clienteling and client communication campaigns.
2. Create and manage newsletter campaigns across all markets, including text drafting, asset proposals, HTML integration, and target preparation.
3. Coordinate communications with the image, social, ecommerce departments, and the creative agency.
4. Develop and implement personalized messages for the sales force.
5. Track and report on performance metrics.
6. Draft weekly communications for top clients.
7. Contribute to the development of boutique animation guidelines and analyze client activation performance worldwide.
8. Conduct competitive analysis and consolidate benchmarks.
9. Report and analyze performance using Power BI.
10. Consolidate monthly reports for management and markets.
11. Assist in maintaining the quality and coherence of client data.

1. Currently pursuing a Master's degree in Business, University equivalent, or Engineering School.
2. Strong interest in the jewelry industry and client relations.

1. Proficiency in oral and written communication in French and English.
2. Mastery of Microsoft Office Suite.
3. Knowledge of Salesforce, Power BI, and Photoshop is advantageous.

No prior experience required, suitable for beginners.

Currently enrolled in a Master's program in Business, Engineering, or equivalent.

Gross monthly stipend of €1300.

One day of remote work per week after three months, six paid leave days, meal vouchers worth €10 per worked day with 60% covered by the company.

FRED fosters an inclusive and educational environment, offering opportunities to expand knowledge in jewelry. The company provides enhanced managerial and HR support to prepare interns for future career endeavors, including HR workshops. Interns have the chance to network with peers from various departments through diverse events, building a robust professional network.