Fred CRM and Client Experience Assistant Intern

Paris • France

Monday, February 24, 2025

FRED, a distinguished name in the world of luxury jewelry, is part of the esteemed LVMH Group's Watches & Jewelry Division. Since its inception in 1936, FRED has been synonymous with informal glamour and vibrant elegance, drawing inspiration from its founder Fred Samuel's joie de vivre and creative audacity. The brand continues to embody these values, crafting pieces that reflect a playful yet sophisticated spirit, designed to illuminate life's special moments.

1. Implement and monitor clienteling campaigns and client communications.
2. Create and manage newsletter campaigns across all markets, including text drafting, asset proposals, HTML integration, targeting preparation, and BAT testing.
3. Coordinate and oversee communications with the image, social, ecommerce departments, and the creative agency.
4. Develop and implement personalized messages for the sales force.
5. Track and report on campaign performance.
6. Draft and manage weekly communications for top clients.
7. Contribute to the development of boutique animation guidelines for markets, monitor global client activations, and analyze performance.
8. Conduct competitive analysis and consolidate benchmarks.
9. Report and analyze performance metrics using Power BI.
10. Consolidate monthly reports for management and markets.
11. Ensure data quality and consistency in client information.

1. Currently pursuing a Master's degree in business school, university equivalent, or engineering school.
2. Strong interest in the jewelry sector and client relations.

1. Proficient in oral and written communication in both French and English.
2. Proficiency in Microsoft Office Suite.
3. Knowledge of Salesforce, Power BI, and Photoshop is advantageous.

No prior experience required.

Currently pursuing a Master's degree in a relevant field.

Internship stipend of €1300 gross per month.

One day of remote work per week after three months, with managerial approval. Six paid authorized absence days. Meal vouchers valued at €10 per worked day, with 60% covered by the company.

FRED fosters an inclusive and learning-oriented environment, encouraging the development of knowledge in the jewelry field. The company offers enhanced managerial and HR support, including HR Workshops, to prepare interns for future career opportunities. Networking opportunities with interns and apprentices from other departments are also provided through various events.