Fred CRM and Client Experience Assistant Intern

Paris • France

Tuesday, February 4, 2025

FRED, a distinguished name in the realm of luxury jewelry, is renowned for its innovative designs that exude a unique blend of informal glamour and sparkling elegance. Established in 1936 by Fred Samuel, the Maison has consistently embraced a philosophy of joy and audacity, crafting pieces that illuminate life's moments. As part of the prestigious LVMH Group since 1995, FRED continues to thrive within the Watches & Jewelry Division, upholding the founder's spirit of joie de vivre, freedom, and the luminous allure of the Riviera.

1. Implement and monitor the client activation plan.
2. Create and manage newsletter campaigns across all markets, including text drafting, asset proposals, translations, HTML integration, targeting preparation, and BAT testing.
3. Coordinate and oversee communications with the image, social, ecommerce departments, and the creative agency.
4. Develop and implement personalized messages for the sales force.
5. Track and report performance metrics.
6. Draft and manage weekly communications for top clients.
7. Contribute to the development of boutique animation guidelines for global markets and analyze client activation performance.
8. Conduct competitive intelligence and consolidate benchmarks.
9. Report and analyze performance using Power BI.
10. Consolidate monthly reports for management and markets.
11. Assist in maintaining data quality and consistency.
12. Conduct competitive intelligence and benchmarking.

1. Currently pursuing a Master's degree in Business School, University equivalent, or Engineering School.
2. Strong interest in the jewelry industry and client relations.
3. Excellent oral and written communication skills in French and English.
4. Proficiency in Microsoft Office Suite. Knowledge of Salesforce, Power BI, and Photoshop is advantageous.

1. Proficiency in Microsoft Office Suite.
2. Strong communication skills in French and English.
3. Analytical skills with experience in Power BI.
4. Ability to manage multiple projects simultaneously.
5. Attention to detail and data accuracy.

Entry-level position suitable for students or recent graduates.

Pursuing a Master's degree in a relevant field.

A monthly stipend of €1300 gross.

The position offers one day of remote work per week after three months, six paid leave days, and meal vouchers valued at €10 per day with 60% covered by the company.

FRED fosters an inclusive and nurturing environment, encouraging the development of knowledge in the jewelry sector. The Maison offers enhanced managerial and HR support, including HR workshops, to prepare interns for future career opportunities. Networking opportunities with interns and apprentices from other departments are also provided through various events.