Fred Boutique Manager

Yokohama • Japan

Tuesday, April 15, 2025

Fred, a distinguished name in the world of luxury jewelry and watches, is part of a prestigious conglomerate renowned for its commitment to excellence and innovation. With a legacy of crafting exquisite pieces, Fred offers a dynamic and rewarding work environment for those passionate about luxury and customer service.

1. Achieve boutique sales targets by delivering exceptional customer experiences and effectively communicating the allure of Fred's offerings.
2. Propose and lead initiatives for continuous improvement and innovation to meet sales objectives.
3. Build and nurture a high-performing team, supporting their growth and development.
4. Develop and implement boutique action plans.
5. Cultivate strong relationships with department stores.
6. Oversee customer service and complaint resolution.
7. Manage and supervise back-office operations.
8. Set goals for subordinates and support their achievement, motivating staff to provide the highest level of service.
9. Lead team management and development.

1. Over 10 years of experience in customer service and sales, preferably in jewelry.
2. More than 3 years of management experience in a luxury brand.
3. Basic knowledge of store operations.

1. Leadership and team management
2. Customer service excellence
3. Sales and target achievement
4. Relationship building
5. Operational oversight

A minimum of 10 years in customer service and sales, with at least 3 years in a management role within a luxury brand.

The position offers a comprehensive benefits package, including opportunities for career advancement within the luxury retail sector.

Fred fosters a culture of innovation, excellence, and teamwork, encouraging employees to take initiative and contribute to the brand's legacy of luxury and sophistication.