Fred Boutique Manager
Fred Jewelry, a distinguished name in the luxury jewelry sector, operates under the esteemed umbrella of the LVMH Group, a global leader in luxury goods. Renowned for its exquisite craftsmanship and innovative designs, Fred Jewelry offers an inspiring workplace where creativity and excellence are at the forefront. Employees are encouraged to contribute to the brand's legacy of elegance and sophistication.
- Lead and develop a high-performing team through regular coaching, feedback, and talent development initiatives.
- Oversee boutique operations to ensure exceptional customer satisfaction and sales performance.
- Implement effective rostering and organization to manage customer flow and service levels.
- Cultivate a client-centric environment that consistently exceeds client expectations.
- Expand the client database by enhancing data quality and quantity.
- Drive top-line sales growth by identifying opportunities and implementing strategic action plans.
- Promote the brand through networking and representation at local activities.
- Maintain inventory accuracy and manage inventory control processes.
- Ensure compliance with company policies, standards, and procedures.
- Facilitate effective collaboration between front and back of house teams.
- Proven experience leading diverse teams to success in a similar environment.
- Strong commercial acumen and ability to develop creative and commercial solutions.
- Passion for jewelry, fashion, art, and culture.
- Effective communication and interpersonal skills.
- Empathy and curiosity in leadership.
- Client-centric mindset with a passion for exceeding expectations.
- Proficiency in POS and retail software such as Outlook, PowerPoint, and Excel.
Minimum of 10 years of experience in a similar role within the luxury retail sector.
Employees enjoy a dynamic and supportive work environment with opportunities for professional development and career advancement within the LVMH Group.
Fred Jewelry fosters a culture of innovation, inclusivity, and excellence. The brand values diversity and encourages employees to bring their unique perspectives to the table, creating a vibrant and collaborative workplace.
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