Francis Kurkdjian Training & Retail Excellence Manager

Los Angeles • USA

Friday, June 27, 2025

Maison Francis Kurkdjian, a prestigious name within the LVMH Group, stands as a beacon of luxury and innovation in the perfumes and cosmetics sector. As part of LVMH, the world's leading luxury goods conglomerate, the brand benefits from a rich heritage and a commitment to excellence, offering unparalleled opportunities for professional growth and development.

1. Drive training and retail excellence across the West Coast region in collaboration with the Senior Director, implementing training solutions that enhance store performance and brand experience.
2. Deliver both virtual and in-person training sessions in partnership with Paris Maison HQ, focusing on luxurious brand experiences and commercial objectives.
3. Conduct seasonal training seminars and onboarding for newly hired Beauty Ambassadors and Business Managers.
4. Spend 60% of time in the field, working directly with Beauty Ambassadors to achieve brand expectations and superior client experiences.
5. Develop and maintain strong relationships with store management teams and Beauty Ambassadors, ensuring the effective use of onboarding and business tools.
6. Identify learning gaps and develop tailored training solutions for each store or counter.
7. Support and execute account events, ensuring they meet brand standards and contribute to sales goals.
8. Collaborate with Paris HQ to maintain brand standards during pop-ups and promotions, driving retail excellence across all distribution points.

1. 5-7 years of relevant field experience in training and events within the luxury sector.
2. Proven ability to develop strong interdepartmental relationships to enhance training and sales.
3. Demonstrated strategic, creative, and organizational skills.
4. Strong negotiation and communication skills.
5. Ability to thrive in a fast-paced, customer-oriented environment.

1. Exceptional interpersonal skills to drive training and events.
2. Strategic and analytical thinking.
3. High level of professionalism and integrity.
4. Flexibility and adaptability to changing environments.
5. Expert business acumen.

A minimum of 5 years in a related field, focusing on training and events within the luxury industry.

Bachelor's degree in Business, Marketing, or a related field preferred.

Salary range of $100,000 - $110,000, with flexibility based on expertise and performance.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Maison Francis Kurkdjian fosters a culture of innovation and excellence, where employees are encouraged to embrace creativity and collaboration. As part of the LVMH Group, the brand offers a dynamic and supportive environment that values diversity and professional growth.