Francis Kurkdjian Team Account Manager

London • UK

Sunday, January 26, 2025

Maison Francis Kurkdjian, a distinguished name in the realm of luxury fragrances, is part of the esteemed LVMH group, a global leader in luxury goods. Renowned for its exquisite craftsmanship and innovative olfactory creations, the brand offers an unparalleled working environment that fosters creativity and excellence. As an employer, Maison Francis Kurkdjian is committed to nurturing talent and providing opportunities for professional growth within the expansive LVMH network.

1. Achieve account sales targets as set by the Area Manager, motivating the team to meet these goals.
2. Proactively sell Maison Francis Kurkdjian products, ensuring a luxury standard of service.
3. Lead and coach the team to exceed sales targets and maintain awareness of KPIs.
4. Stay informed on new launches, promotional activities, and business trends within the luxury fragrance sector.
5. Lead a team of Luxury Brand Ambassadors to provide exemplary customer service.
6. Coordinate with the Retail Trainer to ensure team participation in relevant training courses.
7. Possess comprehensive knowledge of all Maison Francis Kurkdjian products to offer fragrance recommendations.
8. Initiate client interactions and maintain high service standards.
9. Develop the team for business continuity and manage personnel matters.
10. Ensure counters are immaculate and well-merchandised, reflecting the brand's image.
11. Manage stock processes, including replenishment, deliveries, and sales recording.
12. Complete all operational and administrative tasks efficiently.
13. Maintain professional relationships with stakeholders, including store management and LVMH Head Office.
14. Adhere to company procedures and policies.
15. Assist in talent acquisition and conduct performance reviews.

1. Minimum 3 years of experience in a similar role within the luxury retail sector.

1. Strong leadership and team management abilities.
2. Excellent communication and interpersonal skills.
3. Proficiency in sales and customer service.
4. Ability to motivate and inspire a team.
5. Knowledge of luxury fragrance products and market trends.
6. Organizational and administrative proficiency.

A minimum of three years of experience in a comparable position within the luxury retail industry is required.

Employees enjoy a dynamic work environment with opportunities for professional development and career advancement within the LVMH group.

Maison Francis Kurkdjian fosters a culture of elegance, innovation, and excellence. The workplace is characterized by a commitment to luxury and quality, where employees are encouraged to express their creativity and passion for the brand. Collaboration and continuous learning are at the heart of the company's ethos, providing a supportive environment for personal and professional growth.