Francis Kurkdjian Sales Administration Coordinator
Maison Francis Kurkdjian, a distinguished member of the LVMH group and the Comité Colbert since 2016, is a prestigious fragrance house established in 2009. Renowned for its exquisite collection of unique perfumes, the Maison embodies the essence of French perfumery tradition, emphasizing luxury and meticulous attention to detail. With a presence in nearly 700 of the world's most prestigious retail locations, the brand is experiencing significant growth and is committed to providing stimulating opportunities for its employees.
- Ensure optimal supply to the client network while providing essential sales information, maintaining the Maison's service and quality standards.
- Manage the administrative and logistical aspects of order processing, including entry, coordination of preparation, and shipment in collaboration with the warehouse and external providers.
- Oversee the referencing of new products and the monthly budget tracking of the client portfolio.
- Handle client invoicing and payment tracking, including follow-ups on outstanding payments and account status.
- Update purchase orders in line with the company's pricing policy and optimize transportation costs.
- Manage disputes and contribute to the successful execution of new product launches through tracking placements and dispatching trade marketing tools.
- Collaborate with production to monitor and coordinate supply, ensuring stock availability and avoiding shortages.
- Provide high-quality customer service, managing client inquiries and complaints.
- Maintain ERP data and databases, including client records and commercial terms.
- Bachelor's degree or higher (Bac +3 minimum)
- Fluency in English, both written and spoken
- Proficiency in Microsoft Office, particularly Excel
- Strong reactivity, proactivity, and autonomy
- Excellent customer service orientation
- Teamwork capabilities
- Exceptional interpersonal skills
- Rigorous, organized, and methodical approach
A minimum of 3 years of experience in sales administration with an international clientele.
Bachelor's degree or higher
The position offers a dynamic work environment with opportunities for professional growth and skill development. It is open to individuals with disabilities, supporting an inclusive workplace.
Maison Francis Kurkdjian fosters an inclusive and diverse work environment, believing that diversity and inclusion are vital for employee fulfillment and the Maison's success. The company is committed to equal opportunities and creating a supportive atmosphere where all employees can thrive and reach their full potential.
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