Francis Kurkdjian Sales Administration Coordinator

Paris • France

Tuesday, January 28, 2025

Maison Francis Kurkdjian, a distinguished member of the LVMH group and the Comité Colbert, is a beacon of French perfumery excellence. Established in 2009, the brand has swiftly expanded its presence to nearly 800 of the world's most prestigious retail locations. Renowned for its unique fragrance collection, Maison Francis Kurkdjian embodies the luxury of detail, from the selection of the finest raw materials to the refined elegance of its design. The company is committed to fostering a stimulating work environment that encourages the development of new skills and the unveiling of individual talents.

1. Manage the administrative and logistical aspects of order processing, including data entry, coordination with warehouses, and external partners for order preparation and shipment.
2. Reference new products and monitor the monthly budget for the client portfolio.
3. Handle client invoicing and payment tracking, including follow-ups on outstanding payments and account status.
4. Update purchase orders in line with the company's pricing policy and optimize transportation costs.
5. Resolve disputes and ensure the successful execution of product launches by tracking the placement of new items and the dispatch of trade marketing tools.
6. Collaborate with production to monitor and coordinate supply, ensuring stock levels and new product flows prevent shortages.
7. Provide high-quality customer service, managing client inquiries and complaints.
8. Maintain ERP data and databases, including client records and commercial terms.
9. Participate in the development, administration, and enhancement of commercial management software.
10. Coordinate regulatory compliance, including tracking registrations with the regulatory team.

1. Bachelor's degree or higher (Bac +3 minimum)
2. Mandatory experience in sales administration with an international clientele
3. Fluency in written and spoken English
4. Proficiency in Microsoft Office, particularly Excel
5. Strong reactivity, proactivity, autonomy, and customer service orientation
6. Excellent interpersonal skills, rigor, organization, versatility, and methodical approach

1. Sales administration
2. Customer service
3. Data management
4. Regulatory coordination
5. Team collaboration

A minimum of 3 years in sales administration with international clients is required.

Bachelor's degree or higher (Bac +3 minimum)

The position offers a hybrid working model, combining the flexibility of remote work with the collaborative environment of the office.

Maison Francis Kurkdjian is dedicated to creating an inclusive environment where diversity is celebrated, and every individual is empowered to reach their full potential. The company is a signatory of the Autre Cercle Charter, underscoring its commitment to diversity and inclusion as fundamental to the success and enrichment of its team.