Francis Kurkdjian Internship: CRM & Clienteling Project Assistant

Paris • France

Wednesday, April 30, 2025

Maison Francis Kurkdjian, a distinguished member of the LVMH group and the Comité Colbert since 2016, is a renowned luxury fragrance house founded in 2009. It is celebrated for its unique collection of perfumes crafted with the utmost dedication to the traditions of French perfumery. The brand is committed to fostering an inclusive and diverse workplace, providing equal opportunities for all employees to thrive and reach their full potential.

1. Assist in the implementation and monitoring of the 2023 CRM & Clienteling activation plan.
2. Coordinate with internal teams such as E-commerce, Strategic Marketing, Communication, Training, IT, and external agencies.
3. Aid in the development of the multilingual weekly newsletter, coordinating with internal teams, translation agencies, and markets.
4. Participate in optimizing existing CRM tools and developing new customer engagement strategies.
5. Support the execution of IT, e-commerce, and training team tests.
6. Contribute to omni-channel CRM & Clienteling project coordination, including workshop preparation and presentation support.
7. Analyze CRM campaign performance and propose optimizations.
8. Conduct A/B tests to enhance future campaign KPIs.
9. Perform monthly CRM best practices and innovation benchmarks.
10. Participate in client service meetings and handle client requests in collaboration with the customer service team.
11. Conduct analyses on B2C client inquiries.

1. Currently pursuing a Master's degree in Business School or equivalent, seeking a gap year or end-of-studies internship.
2. Excellent interpersonal and organizational skills.
3. Autonomous, rigorous, and proactive with the ability to coordinate across multicultural environments.
4. Fluent in English.

1. Proficiency in Excel (pivot tables, advanced functions) and PowerPoint.
2. Experience in digital marketing is preferred.
3. Interest in CRM and Clienteling.

Ideal candidates will have a minimum of 6 months of experience in digital marketing.

Master's degree in progress from a business school or equivalent.

The internship offers a unique opportunity to develop new skills, tackle significant challenges, and uncover individual talents within a prestigious luxury brand.

Maison Francis Kurkdjian is dedicated to creating an inclusive environment that values diversity and empowers employees to achieve their full potential. The brand fosters a culture of innovation and excellence, where unique talents and perspectives are celebrated.