Francis Kurkdjian Global CRM & Clienteling Intern

Paris • France

Tuesday, April 22, 2025

Maison Francis Kurkdjian, a distinguished member of the LVMH group and the Comité Colbert since 2016, is renowned for its exquisite collection of perfumes crafted with the utmost dedication to the tradition of French perfumery. Established in 2009, the Maison is celebrated for its luxurious attention to detail, from the selection of the finest raw materials to the refined elegance of its design. The brand is experiencing significant growth and is committed to offering its employees stimulating opportunities to develop new skills, tackle impressive challenges, and reveal their talents in an inclusive environment that values diversity.

1. Assist in the implementation and monitoring of the 2023 CRM & Clienteling activation plan.
2. Coordinate with internal teams (E-commerce, Strategic Marketing, Communication, Training, IT) and external agencies.
3. Aid in the creation of the weekly multilingual newsletter, coordinating with internal teams, translation agencies, and markets.
4. Participate in the optimization of existing CRM tools and the development of new client mechanisms.
5. Support the execution of recipe tests with IT, E-commerce, and Training teams.
6. Coordinate omni-channel CRM & Clienteling projects, including workshop preparation and presentation support.
7. Monitor CRM campaign performance, consolidate market performance data, and propose optimizations.
8. Conduct AB-tests to enhance future campaign KPIs.
9. Perform monthly benchmarks on CRM best practices and innovations.
10. Participate in customer service activity meetings and handle customer inquiries in collaboration with the service team.

1. Currently pursuing a Master's degree in Business School or equivalent.
2. Excellent interpersonal and organizational skills.
3. Autonomous, rigorous, and proactive with the ability to coordinate various stakeholders in a multicultural environment.
4. Fluent in English.

1. Advanced proficiency in Excel (pivot tables, advanced functions) and PowerPoint.
2. Strong relational and organizational abilities.
3. Experience in digital marketing is preferred.

Ideal candidates will have a minimum of 6 months of experience in digital marketing and a desire to explore CRM and Clienteling.

Pursuing a Master's degree in Business or equivalent.

The internship offers a dynamic work environment in a prestigious location, providing exposure to luxury brand operations and potential career advancement within the LVMH group.

Maison Francis Kurkdjian is dedicated to fostering an inclusive workplace where diversity is celebrated, and all employees can thrive and reach their full potential. The Maison values the richness that diverse talents and singularities bring to its success.