Francis Kurkdjian Business Manager
Maison Francis Kurkdjian, under the esteemed LVMH umbrella, is a distinguished name in the world of luxury perfumes and cosmetics. As part of LVMH, the brand benefits from a rich heritage of innovation and excellence, offering employees a dynamic and prestigious environment where creativity and luxury converge.
- Optimize sales through effective client experience and consistent delivery of brand sales initiatives and selling techniques following Maison standards.
- Responsible for sales performance and goal reviews, executing sales activities to meet and exceed monthly, seasonal, and annual sales goals.
- Develop business plans in collaboration with the Senior Regional Account Executive and Regional Director.
- Plan, organize, staff, and execute special events, partnering with the Senior Regional Account Executive and Training Team.
- Engage and collaborate with the entire store team to determine opportunities for client outreach programs and events.
- Ensure visual merchandising standards and guidelines are upheld, maintaining an impeccable and luxurious brand image.
- Keep the team well-informed and supplied with the proper tools for managing daily business, including smart sampling and wrapping ceremonies.
- Monitor business and analyze results to recognize areas of opportunity, growth, and CRM opportunities, communicating with the Senior Regional Account Executive and Regional Sales Director.
- Maintain excellent customer relations and ensure every client is placed into the CRM system, monitoring team follow-up.
- Consistently track daily business activity, monitoring sales diversification to improve sales on underperforming items.
- Complete weekly business recaps for the Senior Regional Account Executive and Sales Director.
- Develop professional expertise regarding MFK business procedures, product knowledge, and selling efficiency.
- Utilize the MFK Backstage training app, ensuring courses are completed at 100%.
- Responsible for VM updates and Pop Up and Swing space installation.
- Execute and maintain operational management of the counter, including communication of out-of-stocks, VM repair requests, and inventory management.
- Prestige beauty, fragrance, and/or skincare sales and management experience preferred.
- Prior experience as Business Manager, Sales, and/or Training.
- Passionate about the MFK brand and its values, able to convey this passion to the team and clients.
- Empathetic, positive, results-oriented, with an entrepreneurial mindset.
- Team player and strong listener, with knowledge of how to recruit and build a high-performing team.
- Effective communication skills required.
- Must be able to network and build partnerships across all relevant levels.
- Resourceful with strong analytic skills for proactive problem solving.
- Able to understand and maintain confidentiality of business at the counter.
- Microsoft Office experience preferred.
- Availability must meet the needs of the business.
- Limited travel based on business needs.
- Ability to speak multiple languages preferred.
- Client experience optimization
- Sales performance management
- Business plan development
- Event planning and execution
- Visual merchandising
- Customer relationship management
- Analytical skills
- Team leadership
- Effective communication
- Networking and partnership building
Minimum of 3 years in prestige beauty, fragrance, and/or skincare sales and management.
Salary range of $85,000-$95,000, with flexibility to pay outside of this range based on expertise, performance, and tenure.
Competitive market pay, opportunities for career advancement, and a dynamic work environment within a prestigious luxury brand.
Maison Francis Kurkdjian fosters a culture of innovation, excellence, and luxury. As part of the LVMH group, the company offers a collaborative and inspiring environment where creativity is encouraged, and employees are empowered to excel.
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