Account Manager

Maison Francis Kurkdjian, established in 2009, is a luxury fragrance brand known for its international presence in 40 countries. The company aims to be the most contemporary luxury fragrance maison globally, sharing the art of wearing perfume.

1. Achieve account sales targets set by the Area Sales Manager.
2. Proactively sell Maison Francis Kurkdjian products and provide luxury service to customers.
3. Lead and coach the team to meet or exceed sales targets.
4. Stay informed about new launches, promotional activities, and business trends.
5. Lead a team of Luxury Brand Ambassadors to provide high levels of customer service.
6. Ensure team participation in relevant training courses.
7. Propose fragrance recommendations and overcome objections.
8. Initiate contact with clients and maintain service standards.
9. Develop the team for business continuity and manage daily team matters.
10. Ensure counters are well-merchandised and reflective of the brand.
11. Manage stock replenishment and administrative tasks.
12. Establish professional relationships with stakeholders.
13. Adhere to company procedures and policies.
14. Identify and interview candidates for team vacancies.

1. Previous retail sales management experience, ideally within luxury brands.
2. Appreciation of beauty or luxury lifestyle sectors.

1. Successful track record in leading and managing a team.
2. Creative flair and problem-solving skills.
3. Excellent communication skills, both written and verbal.
4. Basic Microsoft Office skills.
5. Proactive attitude and flexible approach.
6. Ability to empower a team to achieve goals and targets.
7. Attention to detail and ability to meet deadlines.

Minimum 5 years of experience required.

On-site working mode.

The role is based in Milton Keynes, United Kingdom, within a dynamic and luxury-focused environment.