Account Manager

Maison Francis Kurkdjian, established in 2009, is a luxury fragrance brand known for its contemporary approach and international presence in 40 countries. The brand aims to be the most contemporary luxury fragrance maison globally, sharing the art of wearing perfume.

1. Achieve account sales targets as set by the Area Sales Manager.
2. Proactively sell Maison Francis Kurkdjian products and provide a luxury standard of service to customers.
3. Lead and coach the team to ensure all members are aware of and achieve or exceed sales targets.
4. Maintain awareness of new launches, promotional activity, and business trends within the luxury fragrance department.
5. Lead a team of Luxury Brand Ambassadors to provide high levels of service to customers.
6. Ensure all team members participate in relevant training courses.
7. Propose fragrance recommendations and overcome objections confidently.
8. Ensure the standard of service is consistent with Maison Francis Kurkdjian standards.
9. Develop the team for business continuity and people development.
10. Manage daily team-related matters, including absence, sickness, holidays, and rotas.
11. Ensure counters are immaculate and well-merchandised.
12. Manage stock replenishment, stock taking, and sales analysis.
13. Establish and maintain professional relationships with stakeholders.
14. Adhere to company procedures and policies.
15. Identify and interview for vacancies within the team.

1. Previous retail sales management experience ideally within luxury brands.
2. Appreciation of beauty or luxury lifestyle sectors.
3. Ability to demonstrate a successful track record in leading and managing a team.

1. Creative flair and problem-solving skills.
2. Excellent communication skills both written and verbal.
3. Basic Microsoft Office skills.
4. Proactive attitude and flexible approach.
5. Ability to empower a team to achieve goals and targets.
6. Ability to work effectively to meet deadlines with high attention to detail.

Minimum 3 years of experience in retail sales management, ideally within luxury brands.

Part-time position with opportunities for career development.

The role is based in Kingston, United Kingdom, within a luxury retail environment. The company values dedication, commitment, and passion for providing high levels of service.