Francis Kurkdjian Account Manager

Kingston • UK

Thursday, January 16, 2025

Maison Francis Kurkdjian, established in 2009, is a distinguished name in the luxury fragrance industry, renowned for its exquisite creations by the celebrated perfumer Francis Kurkdjian. As part of the LVMH group, the brand benefits from the conglomerate's extensive resources and global reach, allowing it to maintain a presence in over 40 countries. Maison Francis Kurkdjian is committed to sharing the art of wearing perfume with a contemporary luxury approach.

1. Achieve account sales targets as set by the Area Sales Manager and motivate the team to meet these goals.
2. Proactively sell Maison Francis Kurkdjian products and deliver a luxury standard of service to customers.
3. Lead and coach the team to ensure awareness and achievement of sales targets.
4. Stay informed about new launches, promotional activities, and business trends within the luxury fragrance sector.
5. Lead a team of Luxury Brand Ambassadors to provide high levels of service and ensure participation in relevant training courses.
6. Propose fragrance recommendations and confidently address customer objections.
7. Ensure the service standard is consistent with Maison Francis Kurkdjian's expectations.
8. Develop the team for business continuity and manage daily team-related matters.
9. Maintain immaculate and well-merchandised counters in line with brand guidelines.
10. Manage stock replenishment processes and administrative tasks related to account management.
11. Establish professional relationships with stakeholders, including host store management and LVMH Head Office.
12. Adhere to company procedures and policies and perform additional duties as directed by management.
13. Identify and interview candidates for team vacancies and support the Store Approval process.

1. Previous retail sales management experience, ideally within luxury brands.
2. Appreciation of beauty or luxury lifestyle sectors.
3. Ability to demonstrate a successful track record in leading and managing a team.

1. Excellent communication skills, both written and verbal.
2. Basic Microsoft Office skills.
3. Proactive attitude and flexible approach.
4. Ability to empower a team to achieve goals and targets.
5. High levels of attention to detail.

Minimum 3 years of relevant experience in retail sales management, preferably within luxury brands.

The position offers a dynamic work environment with opportunities for professional growth within the luxury fragrance industry.

Maison Francis Kurkdjian fosters a culture of elegance and sophistication, where creativity and passion for luxury fragrances are highly valued. As part of the LVMH group, the brand emphasizes excellence, innovation, and a commitment to providing exceptional customer experiences.