Fendi Worldwide Retail Performance Senior Manager

Fendi, a prestigious brand under the LVMH conglomerate, is synonymous with luxury, innovation, and craftsmanship. As part of the Fashion & Leather Goods division, Fendi offers an inspiring work environment where creativity and excellence are at the forefront. The brand is dedicated to fostering a culture of growth and inclusivity, providing employees with opportunities to excel in the dynamic world of luxury fashion.

1. Activate the Fendi worldwide strategy in-store by focusing the retail network on key strategic priorities to grow the brand and business.
2. Define, monitor, and analyze retail KPIs such as sales productivity, conversion rates, UPT, ATV, traffic, clienteling efficiency, staffing, and stock efficiency to enhance global performance.
3. Develop dashboards, reporting tools, and performance reviews to ensure simplicity, alignment, and visibility across regions and worldwide management.
4. Cultivate a culture of data-driven decision-making by deriving insights and actions from analysis and implementing strategic programs embraced by the worldwide network.
5. Advance and deploy Fendi’s Retail Excellence framework, establishing best practices across team management, selling ceremony, shopfloor and BOH organization, clienteling, after-sales, and omnichannel execution.
6. Ensure the adoption of tools, processes, and KPIs worldwide, driving consistency and impact.
7. Lead cross-functional strategic projects that enhance store performance, coordinating with Merchandising, Client Development, Digital, Training, HR, and Finance.
8. Support the execution of Fendi’s omnichannel retail strategy and a profound clienteling culture, ensuring integration and elevation across physical and digital touchpoints.
9. Act as the global point of reference for Retail Performance, partnering closely with Regional Presidents, Retail leaders, and corporate stakeholders.
10. Coach and support Regional Retail Performance teams while managing and developing one direct report.

1. University degree in Business, Marketing, or related field; MBA preferred.
2. Minimum 10 years of experience in Retail Performance, Retail Strategy, or Retail Operations within luxury or fashion.

1. Strong analytical background with the ability to translate data into strategic action.
2. Proven experience leading global or regional projects in complex, matrix organizations.
3. Excellent leadership and influencing skills, capable of engaging across functions and cultures.
4. Highly organized, entrepreneurial, and results-driven.
5. Fluency in English; proficiency in Italian and/or French is advantageous.

A minimum of 10 years in Retail Performance, Retail Strategy, or Retail Operations within the luxury or fashion industry.

University degree in Business, Marketing, or related field; MBA preferred.

Fendi offers a competitive benefits package, including opportunities for career advancement within the LVMH group, access to exclusive training programs, and a dynamic, inclusive work environment.

Fendi's workplace culture is characterized by its dedication to innovation, excellence, and inclusivity. As part of the LVMH family, Fendi promotes a collaborative environment where employees are encouraged to contribute their unique talents and perspectives to drive the brand's success.