Fendi Store Manager
Fendi, a prestigious Italian luxury fashion house established in Rome in 1925, is renowned for its exquisite craftsmanship, innovative designs, and a harmonious blend of tradition and modernity. As part of the esteemed LVMH conglomerate, Fendi offers a dynamic and inclusive work environment that values diversity and encourages professional growth. The brand is committed to fostering a culture of creativity, curiosity, and passion, attracting individuals who are eager to embrace its rich heritage and forward-thinking ethos.
- Monitor and achieve store performance by ensuring KPIs targets are met.
- Strategize and implement improvement plans, taking calculated risks when necessary.
- Conduct daily briefings to reinforce salesfloor behaviors and action plans.
- Demonstrate sales leadership and set performance targets for the team.
- Ensure compliance with company operating procedures.
- Manage customer service quality to meet expectations and develop loyal clientele.
- Act as a brand ambassador to strengthen relationships with VIP clients.
- Motivate and challenge team members to achieve sales targets.
- Inspire teamwork and maintain harmonious staff relations.
- Provide on-the-job training and conduct induction for new employees.
- Review and submit sales and operational reports to management.
- Oversee accuracy in daily invoices and petty cash management.
- Ensure Fendi's standards are maintained across all store activities.
- Align visual merchandising with company standards and sales performance.
- Minimum 8-10 years of experience in the retail/luxury industry.
- At least 3 years of experience in a boutique lead role.
- Strong business acumen and result-driven mindset.
- Proficiency in MS Office, CRM, and retail tools.
- Ability to build strong client relationships and deliver client-centric solutions.
- Entrepreneurial mindset with a focus on organizational effectiveness.
- Effective decision-making and risk-taking abilities.
- Planning and prioritization skills aligned with organizational goals.
- Ability to motivate and develop team members.
- Managerial courage to address difficult issues.
- Ability to work with culturally diverse teams.
Minimum 8-10 years of related experience in the retail/luxury industry, with at least 3 years in a boutique lead role.
Fendi offers a comprehensive benefits package, including opportunities for professional growth and development within the LVMH group, fostering a culture of diversity and inclusion.
Fendi prides itself on a workplace culture that balances tradition with innovation, encouraging employees to embrace creativity and passion. The brand values diversity and inclusion, promoting internal mobility and intercultural exchange to accelerate professional growth.

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