Fendi Store Manager

Fendi, a prestigious Italian luxury fashion house established in Rome in 1925, is renowned for its exquisite craftsmanship and innovative design. As part of the LVMH Group, Fendi embodies a harmonious blend of tradition and modernity, consistently delivering products that are both timeless and avant-garde. The brand is committed to fostering a diverse and inclusive workplace, offering equal employment opportunities and encouraging internal mobility to enhance professional growth and intercultural exchange.

1. Monitor and achieve store performance by ensuring KPIs targets are met.
2. Strategize and implement improvement plans while taking calculated risks.
3. Conduct daily briefings to reinforce salesfloor behaviors and action plans.
4. Demonstrate sales leadership and set performance targets for the team.
5. Ensure compliance with company operating procedures.
6. Manage customer service quality to meet expectations.
7. Develop loyal customers and assign them to Client Advisors.
8. Act as a brand ambassador to strengthen relationships with VIP clientele.
9. Motivate and challenge team members to achieve sales targets.
10. Inspire teamwork and maintain harmonious staff relations.
11. Provide on-the-job training and conduct induction for new joiners.
12. Review and submit sales and operational reports to management.
13. Ensure accuracy in daily invoices and control costs efficiently.
14. Maintain Fendi's standards in customer service and internal control.
15. Ensure Visual Merchandising aligns with company standards.

1. Minimum 8-10 years of experience in the retail/luxury industry.
2. At least 3 years of experience in a boutique lead capacity.

1. Strong business acumen and result-driven mindset.
2. Proficiency in MS Office, CRM, and retail tools.
3. Ability to build strong client relationships.
4. Entrepreneurial mindset with a focus on organizational effectiveness.
5. Effective decision-making and risk-taking abilities.
6. Planning and prioritizing work to meet organizational goals.
7. Managerial courage to address difficult issues.
8. Ability to work with a culturally diverse team.

A minimum of 8-10 years in the retail or luxury industry, with at least 3 years in a leadership role within a boutique setting.

Fendi offers a dynamic work environment that promotes professional growth and intercultural exchange, encouraging employees to embrace the brand's culture and values.

Fendi fosters a culture of creativity, curiosity, and passion, valuing open-minded individuals who are eager to embrace the brand's heritage and innovative spirit. The company is dedicated to diversity and inclusion, ensuring a workplace where all employees can thrive and contribute to the brand's ongoing success.