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Fendi Store Manager
Fendi, a prestigious name in the luxury fashion industry, operates under the umbrella of LVMH, the world leader in luxury goods. Known for its exquisite craftsmanship and innovative designs, Fendi offers a dynamic and rewarding work environment where employees are encouraged to excel and grow within the company.
- Drive and enhance sales performance across all product categories.
- Analyze business metrics and implement strategic action plans to boost results.
- Develop and execute sales strategies in collaboration with corporate partners.
- Identify and capitalize on market opportunities to attract and retain clientele.
- Organize and execute events and incentives to expand business reach.
- Ensure optimal stock levels and assortment in collaboration with the merchandising team.
- Lead and mentor the sales team to deliver exceptional client experiences.
- Oversee customer service quality and implement CRM tools to foster customer loyalty.
- Act as a brand ambassador to build relationships with VIP clients.
- Manage administrative tasks including staff scheduling and operational reporting.
- Ensure inventory accuracy and manage store expenses effectively.
- Maintain high visual merchandising standards and ensure bestsellers are prominently displayed.
- Foster a positive work environment and support staff development through goal setting and performance reviews.
- Recruit top talent and assess team training needs.
- Minimum 5 years of related experience, preferably in luxury retail.
- Strong results-driven and goal-oriented mindset.
- Excellent communication skills, both verbal and written.
- Proficiency with POS systems and inventory management.
- Experience in Ready-to-Wear (RTW) is preferred.
- Foreign language skills are advantageous.
- Ability to work collaboratively in a team environment.
- Physical ability to lift up to 10 lbs.
- Strong organizational skills and digital literacy.
- Flexible schedule availability, including nights, weekends, and holidays.
- Sales and performance management
- Strategic business analysis
- Client relationship management
- Event planning and execution
- Inventory and expense management
- Team leadership and development
- Effective communication
- Organizational and digital proficiency
A minimum of 5 years in a related field, with a preference for luxury retail experience.
Competitive benefits package including health insurance, retirement plans, and employee discounts.
Fendi fosters a culture of excellence and innovation, where employees are encouraged to bring their unique talents and perspectives to the table. The company values collaboration, creativity, and a commitment to delivering unparalleled luxury experiences to its clientele.