Fendi Store Manager

Bangkok • Thailand

Thursday, November 6, 2025

Fendi, an esteemed Italian luxury fashion house, was established in Rome in 1925. Renowned for its exquisite craftsmanship and innovative designs, Fendi is part of the prestigious LVMH group, a global leader in luxury goods. The brand is dedicated to maintaining a delicate balance between tradition and modernity, consistently delivering products that embody elegance and sophistication. As an employer, Fendi is committed to fostering a diverse and inclusive workplace, encouraging internal mobility, and nurturing professional growth.

1. Monitor and achieve store performance by ensuring KPIs are met.
2. Strategize and implement improvement plans, taking calculated risks when necessary.
3. Demonstrate sales leadership and set performance targets for the team.
4. Stay informed about local and global market trends affecting sales.
5. Propose in-store activities to engage staff and celebrate team successes.
6. Ensure compliance with company operating procedures.
7. Manage customer service quality to meet expectations.
8. Develop and maintain relationships with VIP clientele and new customers.
9. Motivate and challenge team members to achieve sales targets.
10. Collaborate with HR to recruit qualified applicants.
11. Supervise store personnel and enforce company policies.
12. Manage administrative and operational needs of the store.
13. Ensure visual merchandising aligns with company standards.

1. Minimum 8-10 years of experience in the retail/luxury industry.
2. At least 3 years of experience in a boutique lead capacity.
3. Strong business acumen and goal-oriented mindset.
4. Proficient in MS Office, CRM, and retail tools.
5. Experience in building strong client relationships.

1. Leadership and team management
2. Strategic planning and problem-solving
3. Customer relationship management
4. Operational and administrative management
5. Visual merchandising

Minimum 10 years of experience in the retail or luxury industry, with at least 3 years in a leadership role.

Fendi offers a dynamic work environment with opportunities for professional growth and career advancement. Employees are encouraged to embrace a culture of diversity and inclusion, fostering an atmosphere of creativity and innovation.

Fendi prides itself on a workplace culture that values creativity, curiosity, and passion. The company is dedicated to preserving its rich heritage while embracing modernity, encouraging employees to innovate and excel. Fendi's commitment to diversity and inclusion creates a vibrant and collaborative environment where individuals are motivated to achieve their best.