Fendi Store Manager

Bangkok • Thailand

Friday, May 9, 2025

Fendi, a prestigious Italian luxury fashion house established in Rome in 1925, is renowned for its exquisite craftsmanship and innovative designs. As part of the LVMH Group, Fendi embodies a harmonious blend of tradition and modernity, consistently delivering high-quality and glamorous products. The brand is committed to fostering a diverse and inclusive workplace, offering equal employment opportunities to all qualified candidates. Fendi values creativity, curiosity, and passion, aiming to attract and retain individuals who embrace its culture and values, while promoting professional growth and inter-cultural exchange.

1. Monitor and achieve store performance by tracking KPIs and ensuring targets are met.
2. Strategize and implement improvement plans, taking calculated risks when necessary.
3. Demonstrate sales leadership and set performance targets for the team.
4. Stay informed about local and global market environments and their impact on sales.
5. Propose in-store activities to engage staff and foster a positive team atmosphere.
6. Ensure compliance with company operating procedures and internal policies.
7. Manage and enhance customer service quality to meet expectations.
8. Develop loyal Fendi customers and strategically assign them to Client Advisors.
9. Act as a brand ambassador to strengthen relationships with VIP clientele.
10. Motivate and challenge team members to achieve sales targets.
11. Inspire teamwork and maintain harmonious staff relations.
12. Collaborate with HR in recruiting qualified applicants.
13. Supervise store personnel and enforce company policies.
14. Manage day-to-day administrative and operational needs.
15. Ensure Visual Merchandising aligns with company standards.

1. Minimum 8-10 years of experience in retail/luxury industry with at least 3 years in a leadership role.
2. Strong business acumen and goal-oriented mindset.
3. Proficiency in MS Office, CRM, and retail tools.
4. Experience in building strong client relationships and delivering client-centric solutions.
5. Entrepreneurial mindset with a focus on organizational effectiveness.
6. Ability to make effective and timely decisions with appropriate risk-taking.
7. Experience in developing people and ensuring proper development/succession plans.

1. Strong leadership and team management skills.
2. Excellent communication and interpersonal abilities.
3. Strategic thinking and problem-solving skills.
4. Ability to inspire and motivate a diverse team.
5. Proficiency in retail management software and tools.

A minimum of 8-10 years in the retail or luxury industry, with at least 3 years in a boutique leadership role.

Fendi offers a dynamic and inclusive work environment with opportunities for professional growth and development. Employees are encouraged to embrace the brand's culture and values, contributing to a collaborative and innovative workplace.

Fendi fosters a culture of diversity and inclusion, valuing creativity, curiosity, and passion. The company is dedicated to providing equal employment opportunities and encourages internal mobility to leverage skills effectively. Fendi's workplace is characterized by a commitment to professional growth and inter-cultural exchange, driven by its talented and motivated team.