Fendi Sales Advisor

Paris • France

Sunday, December 22, 2024

Fendi, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH Group, renowned for its commitment to excellence and innovation. As a leading brand in the Fashion & Leather Goods sector, Fendi offers an unparalleled work environment where creativity and craftsmanship are paramount.

1. Achieve and exceed sales and CRM KPIs.
2. Develop and maintain a client book to foster customer loyalty and drive sales growth.
3. Ensure customer satisfaction by managing special orders and after-sales service requests.
4. Utilize clienteling tools effectively, positioning oneself as an entrepreneur in these areas.
5. Adhere to internal policies and procedures.
6. Support store organization, including visual merchandising, stock management, and maintaining standards.
7. Stay informed about fashion industry trends and possess deep knowledge of the brand's history and collections to provide tailored advice to clients.
8. Keep abreast of company news to share accurately with clients.
9. Seek and propose improvements for performance development or store organization in alignment with management.

1. Minimum of 5 years' experience in retail within a similar luxury brand.
2. Strong initiative to seek and propose best practices.
3. Exceptional interpersonal skills, recognized for effective communication both written and oral.
4. Team player who contributes to a positive and respectful work environment.
5. Proficient in mobile applications and tracking tools.
6. Fluent in English; proficiency in a third language is advantageous.

1. Sales and CRM proficiency
2. Clienteling expertise
3. Interpersonal communication
4. Team collaboration
5. Mobile and tracking tool proficiency
6. Multilingual communication

A minimum of 5 years in retail, particularly within a luxury brand environment, is required.

The position offers a permanent contract with opportunities for career advancement within the prestigious LVMH Group.

Fendi fosters a culture of excellence, creativity, and innovation, where employees are encouraged to contribute to a dynamic and collaborative work environment. The brand values respect, teamwork, and a commitment to delivering exceptional customer experiences.