Fendi Men's Department Manager

Fendi, a distinguished name in the luxury fashion industry, is part of the LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Fendi offers a dynamic and inspiring environment where creativity and passion are highly valued. The brand is dedicated to nurturing talent and providing opportunities for professional growth within the global luxury market.

1. Lead and develop the Men's Department business by cultivating a comprehensive and strategic understanding of the market and engaging with all relevant stakeholders.
2. Monitor and achieve department performance through relevant KPIs, analyzing business results and implementing action plans for improvement.
3. Set performance targets for the team and individuals in collaboration with the Store Manager.
4. Leverage clienteling tools to achieve business goals, demonstrating sales leadership and delivering excellent customer service.
5. Manage customer service quality to meet and exceed expectations, implementing CRM tools to develop customer loyalty.
6. Ensure merchandise is properly managed, displayed, stored, and maintained, maintaining inventory accuracy and aligning visual merchandising with company standards.
7. Conduct monthly performance discussions and coach team members, motivating them to meet individual and store objectives.
8. Organize the team efficiently according to business needs, delegating responsibilities and translating strategic goals into concrete actions.

1. Minimum of 5 years' experience in a supervisory role within fashion/luxury sales, with exposure to men's product categories.
2. Bachelor's degree or equivalent preferred.

1. Fluency in English.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal skills.
4. Confidence, organizational skills, and professionalism.
5. Goal-oriented approach with multitasking abilities.
6. Client focus with strong business acumen.
7. Proficiency in administration and financial management.
8. Computer skills and knowledge of retail management systems.
9. Strong knowledge or interest in the fashion/luxury industry.

Minimum of 5 years' experience in a supervisory role within the fashion/luxury sales sector, particularly with men's product categories.

Bachelor's degree or equivalent is preferred.

Fendi offers a competitive benefits package, including opportunities for professional development and career advancement within the luxury fashion industry.

Fendi fosters a culture of creativity, innovation, and excellence, encouraging employees to express their individuality while working collaboratively towards common goals. The brand values diversity and inclusivity, creating a supportive environment where every team member can thrive.