Fendi Men's Department Manager
Fendi, a distinguished name in the luxury fashion industry, is part of the LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Fendi offers a dynamic and inspiring environment where creativity and passion are highly valued. The brand is dedicated to nurturing talent and providing opportunities for professional growth within the global luxury market.
- Lead and develop the Men's Department business by cultivating a comprehensive and strategic understanding of the market and engaging with all relevant stakeholders.
- Monitor and achieve department performance through relevant KPIs, analyzing business results and implementing action plans for improvement.
- Set performance targets for the team and individuals in collaboration with the Store Manager.
- Leverage clienteling tools to achieve business goals, demonstrating sales leadership and delivering excellent customer service.
- Manage customer service quality to meet and exceed expectations, implementing CRM tools to develop customer loyalty.
- Ensure merchandise is properly managed, displayed, stored, and maintained, maintaining inventory accuracy and aligning visual merchandising with company standards.
- Conduct monthly performance discussions and coach team members, motivating them to meet individual and store objectives.
- Organize the team efficiently according to business needs, delegating responsibilities and translating strategic goals into concrete actions.
- Minimum of 5 years' experience in a supervisory role within fashion/luxury sales, with exposure to men's product categories.
- Bachelor's degree or equivalent preferred.
- Fluency in English.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Confidence, organizational skills, and professionalism.
- Goal-oriented approach with multitasking abilities.
- Client focus with strong business acumen.
- Proficiency in administration and financial management.
- Computer skills and knowledge of retail management systems.
- Strong knowledge or interest in the fashion/luxury industry.
Minimum of 5 years' experience in a supervisory role within the fashion/luxury sales sector, particularly with men's product categories.
Bachelor's degree or equivalent is preferred.
Fendi offers a competitive benefits package, including opportunities for professional development and career advancement within the luxury fashion industry.
Fendi fosters a culture of creativity, innovation, and excellence, encouraging employees to express their individuality while working collaboratively towards common goals. The brand values diversity and inclusivity, creating a supportive environment where every team member can thrive.

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