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Fendi In-Store Marketing Manager
Fendi, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH Group, renowned for its commitment to excellence and innovation. As an employer, Fendi offers a dynamic and sophisticated work environment, fostering creativity and professional growth within the global luxury market.
- Monitor boutique-level business performance to derive insights and drive growth through targeted retail analysis and regular reporting.
- Manage budgets and targets for specific retail initiatives, ensuring alignment with business objectives.
- Develop and promote the use of both existing and new methodologies and tools, maintaining an omnichannel approach to consistently achieve key retail performance indicators.
- Collaborate with the Europe Retail Operations team to support the store in meeting deadlines and achieving operational excellence.
- Develop and execute in-store and external clienteling activities in line with company guidelines and business goals.
- Lead and monitor all marketing activities, including CRM, clienteling, events, and digital initiatives, in accordance with corporate and regional directives.
- Ensure effective use of CRM tools in-store and follow up with client advisors to meet targets.
- Advise and coach store teams on implementing clienteling guidelines and initiatives.
- Build and maintain a network of partners, contacts, and suppliers to achieve targeted results efficiently and uphold the company's high standards.
- At least 7 years of experience in a retail company within an international environment, with luxury fashion experience preferred.
- MBA or degree in luxury program, marketing, or business-related fields.
- Understanding of retail traffic drivers and analytics.
- Ability to review data, identify opportunities, and develop actionable plans.
- Excellent interpersonal and communication skills with a proactive attitude.
- Strong project management and problem-solving skills.
- Goal-oriented with high attention to detail and multi-tasking abilities.
- Passion and curiosity about luxury fashion industry trends.
- Proficiency in MS Office tools and BI programs.
- Fluency in English.
Minimum of 5 years of relevant experience.
MBA or degree in luxury program, marketing, or business-related subjects.
Fendi offers a comprehensive benefits package, including opportunities for professional development and career advancement within the luxury fashion industry.
Fendi's workplace culture is characterized by a commitment to innovation, creativity, and excellence. Employees are encouraged to explore new ideas and contribute to the brand's legacy of luxury and sophistication.