Fendi In-Store Marketing Manager

London • UK

Wednesday, October 15, 2025

Fendi, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH Group, renowned for its commitment to excellence and innovation. As an employer, Fendi offers a dynamic and sophisticated work environment, fostering creativity and professional growth within the global luxury market.

1. Monitor boutique-level business performance to derive insights and drive growth through targeted retail analysis and regular reporting.
2. Manage budgets and targets for specific retail initiatives, ensuring alignment with business objectives.
3. Develop and promote the use of both existing and new methodologies and tools, maintaining an omnichannel approach to consistently achieve key retail performance indicators.
4. Collaborate with the Europe Retail Operations team to support the store in meeting deadlines and achieving operational excellence.
5. Develop and execute in-store and external clienteling activities in line with company guidelines and business goals.
6. Lead and monitor all marketing activities, including CRM, clienteling, events, and digital initiatives, in accordance with corporate and regional directives.
7. Ensure effective use of CRM tools in-store and follow up with client advisors to meet targets.
8. Advise and coach store teams on implementing clienteling guidelines and initiatives.
9. Build and maintain a network of partners, contacts, and suppliers to achieve targeted results efficiently and uphold the company's high standards.

1. At least 7 years of experience in a retail company within an international environment, with luxury fashion experience preferred.
2. MBA or degree in luxury program, marketing, or business-related fields.

1. Understanding of retail traffic drivers and analytics.
2. Ability to review data, identify opportunities, and develop actionable plans.
3. Excellent interpersonal and communication skills with a proactive attitude.
4. Strong project management and problem-solving skills.
5. Goal-oriented with high attention to detail and multi-tasking abilities.
6. Passion and curiosity about luxury fashion industry trends.
7. Proficiency in MS Office tools and BI programs.
8. Fluency in English.

Minimum of 5 years of relevant experience.

MBA or degree in luxury program, marketing, or business-related subjects.

Fendi offers a comprehensive benefits package, including opportunities for professional development and career advancement within the luxury fashion industry.

Fendi's workplace culture is characterized by a commitment to innovation, creativity, and excellence. Employees are encouraged to explore new ideas and contribute to the brand's legacy of luxury and sophistication.