Fendi Field Trainer

Fendi, a prestigious brand under the LVMH conglomerate, is renowned for its exquisite craftsmanship and innovative designs in the luxury fashion sector. As an employer, Fendi offers a dynamic and enriching environment where creativity and excellence are at the forefront, providing employees with opportunities to thrive within the expansive LVMH network.

1. Maintain a 70%-80% presence in stores to support retail teams with soft and technical skills, enhancing confidence and client engagement.
2. Conduct real-time training needs analysis and provide immediate, actionable training activities through observation and interaction in a live retail environment.
3. Deliver impactful on-the-spot coaching, mentoring, and constructive feedback to in-store teams and managers.
4. Develop comprehensive and effective induction plans for new joiners, ensuring a seamless onboarding experience.
5. Provide sustained post-training support to reinforce learned behaviors and refine techniques.
6. Collaborate with HR, Store Managers, and Retail Managers to nurture talent and provide tailored development opportunities.
7. Plan, schedule, and execute training and coaching activities tailored to specific market and team needs.
8. Develop and implement creative approaches to deliver engaging training programs, including customer journey training.
9. Adapt training courses and materials to suit the cultural and market nuances of France, Switzerland, and the UK.
10. Ensure the qualitative execution of daily briefings and recommend continuous improvements.
11. Report on weekly activities, providing comprehensive feedback and proposing corrective actions when necessary.
12. Monitor and analyze KPIs related to sales performance, client satisfaction, and training effectiveness.
13. Provide logistical and administrative support to training department activities.
14. Assist in monitoring the training budget, ensuring efficient resource allocation.

1. 5 years of in-store selling experience in fashion/luxury retail.
2. Bachelor’s Degree or equivalent is preferred.

1. Strong selling and communication skills.
2. Excellent relationship and teamwork abilities.
3. Organizational skills, professionalism, and self-confidence.
4. Strong client service skills.
5. Knowledge and/or interest in the fashion/luxury industry.
6. Fluency in English; Italian and French are a plus.

A minimum of 5 years of in-store selling experience in the fashion or luxury retail sector is required.

Bachelor’s Degree or equivalent is preferred.

Employees benefit from working within a prestigious brand under the LVMH umbrella, gaining exposure to a wide network of luxury fashion professionals and opportunities for career advancement.

Fendi fosters a culture of creativity, excellence, and innovation, encouraging employees to push boundaries and achieve their full potential within a supportive and dynamic work environment.