Fendi E-commerce Manager

Fendi, a prestigious brand within the LVMH conglomerate, is renowned for its exquisite craftsmanship and innovative designs in the luxury fashion sector. As part of the LVMH family, Fendi offers a dynamic and sophisticated work environment that fosters creativity and excellence, providing employees with unparalleled opportunities for growth and development in the fashion industry.

1. Implement and launch a localized and optimized E-commerce business for Japan.
2. Analyze Japan's E-commerce trends and metrics to enhance UX/UI shopping experiences.
3. Stay abreast of emerging web technologies to meet site KPIs.
4. Identify and propose new e-business opportunities and innovative initiatives to the global team.
5. Monitor daily orders and manage data on Salesforce Order Management (SOM).
6. Understand the E-commerce consumer journey to implement local merchandising strategies.
7. Manage all aspects of site merchandising from planning to restocking.
8. Lead competitive onsite merchandising and product-related launches.
9. Set and communicate E-commerce budgets and forecasts with global and local teams.
10. Adopt an Omni-channel mindset to enhance cross-channel features.
11. Align marketing strategies with communication teams to drive performance.
12. Monitor performance and plan cross-functional actions to achieve sales targets.
13. Develop and manage E-CRM activities in compliance with the CRM team.

1. Minimum 8 years of experience in luxury E-commerce.
2. Proven people management skills.
3. Proficiency in Salesforce (SOM) or similar OMS and Google Analytics (GA4).
4. In-depth knowledge of web platforms and technology.

1. Excellent analytical and problem-solving skills.
2. Proactive organizing, planning, and multi-tasking abilities.
3. Strong communication and teamwork skills.
4. Proficiency in Microsoft Excel, PowerPoint, and E-commerce IT tools.
5. Fluency in Japanese (native level) and English (fluent).

Minimum 8 years of working experience in luxury E-commerce, with a focus on people management and technology implementation.

Fendi offers a hybrid working mode, providing flexibility and a balance between remote and in-office work. Employees benefit from a collaborative and innovative work environment, with opportunities for career advancement within the LVMH group.

Fendi fosters a culture of innovation and excellence, encouraging employees to push the boundaries of creativity in the luxury fashion industry. The brand values diversity and collaboration, offering a supportive environment where talent can thrive and contribute to the brand's legacy of luxury and sophistication.