Fendi CRM Specialist

Fendi, a distinguished member of the LVMH Group, is renowned for its exquisite craftsmanship and innovative designs in the luxury fashion sector. As part of LVMH, Fendi benefits from a rich heritage and a commitment to excellence, offering a dynamic and inspiring environment for its employees.

1. Maintain a clean and reliable database, manage client reassignment, and deduplicate profiles.
2. Conduct data mining, track KPIs, and perform strategic analysis and reporting.
3. Create and manage target lists for direct marketing activities and in-store events.
4. Oversee cost control and budgeting activities.
5. Ensure CRM training sessions for new joiners and CRM Ambassadors.
6. Implement in-store moments calendar and support clienteling activations.
7. Create competition benchmark reports.
8. Support logistical and operational activities for direct marketing.
9. Facilitate coordination between retail, merchandising, and communication through event formalization.

1. University Degree in Business or Economics

1. Advanced analytical skills
2. Excellent mastery of Excel and PowerPoint
3. Fluency in English
4. Clienteling mindset

Minimum of 3 years in a similar role.

University Degree in Business or Economics

Fendi offers a competitive benefits package, including opportunities for professional development within the LVMH Group.

Fendi fosters a culture of innovation and luxury, encouraging creativity and excellence in all endeavors. The company values its employees' contributions and supports their professional growth within the prestigious LVMH Group.