Fendi Client Advisor

Fendi, a prestigious brand within the Mode & Maroquinerie division, is renowned for its exceptional craftsmanship and innovative designs. As part of a global luxury conglomerate, Fendi offers a dynamic work environment that fosters creativity and excellence.

1. Lead individual sales efforts to achieve performance targets and key performance indicators.
2. Engage in upselling, cross-selling, and multiple selling across all product categories.
3. Strengthen customer relations and nurture a loyal customer base using appropriate CRM tools.
4. Ensure customer service quality meets expectations through professional and personalized interactions.
5. Operate the retail management system for stock transfers, payments, stock inquiries, and customer database input.
6. Support inventory accuracy by properly receiving, displaying, and storing merchandise according to company guidelines.

1. 2-5 years of experience in fashion or luxury sales.
2. Bachelor’s degree or equivalent preferred.
3. Strong selling and communication skills.
4. Excellent relationship-building abilities.
5. Organizational skills, professionalism, and self-confidence.
6. Strong customer service skills.
7. Proficiency in computer skills and retail management systems.
8. Goal-oriented approach and multitasking ability.
9. Strong knowledge or interest in the fashion and luxury industry.
10. Fluent in English.

1. Selling and communication skills
2. Relationship management
3. Organizational skills
4. Customer service
5. Retail management system proficiency
6. Goal orientation
7. Multitasking

A minimum of 3 years of experience in fashion or luxury sales is required.

Bachelor’s degree or equivalent is preferred.

Employees enjoy a comprehensive benefits package, including opportunities for career growth within the luxury fashion industry.

Fendi promotes a culture of innovation and excellence, encouraging employees to embody the brand's values of craftsmanship and creativity. The workplace is dynamic and supportive, fostering both personal and professional growth.