Fendi Client Advisor

Vienna • Austria

Tuesday, June 3, 2025

Fendi, a distinguished name in the luxury fashion sector, is renowned for its exceptional craftsmanship, innovative designs, and rich heritage. As part of the LVMH conglomerate, Fendi offers a dynamic and prestigious work environment, fostering creativity and excellence across its global operations.

1. Lead individual sales efforts to achieve performance targets and key performance indicators (KPIs).
2. Engage in upselling, cross-selling, and multiple selling across all product categories.
3. Strengthen customer relations and nurture a loyal Fendi customer base through effective CRM tools.
4. Manage customer service quality to meet and exceed client expectations with a professional and personalized approach.
5. Operate the retail management system efficiently for stock transfers, payments, stock inquiries, and customer database management.
6. Support inventory accuracy by properly receiving, displaying, and storing merchandise according to company guidelines.

1. 2-5 years of experience in fashion or luxury sales.
2. Bachelor’s degree or equivalent preferred.

1. Strong selling and communication skills.
2. Excellent relationship-building abilities.
3. Organizational skills, professionalism, and self-confidence.
4. Strong customer service skills.
5. Proficiency in computer skills and retail management systems.
6. Goal-oriented approach and multitasking ability.
7. Strong knowledge and/or interest in the fashion and luxury industry.
8. Fluency in English.

A minimum of 3 years in a similar role within the fashion or luxury industry is required.

Bachelor’s degree or equivalent is preferred.

Employees enjoy a vibrant work environment with opportunities for professional growth and development within the prestigious LVMH group.

Fendi fosters a culture of innovation, luxury, and excellence, where employees are encouraged to express creativity and contribute to the brand's legacy. The work environment is collaborative, dynamic, and focused on delivering exceptional client experiences.