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Fendi Client Advisor
Fendi, a prestigious Maison under the LVMH conglomerate, is renowned for its rich heritage and century-long commitment to craftsmanship. As part of LVMH, Fendi offers unparalleled opportunities for career growth and internal mobility within its 75 distinguished Maisons.
- Provide an elevated client experience by immersing clients in the world of Fendi, offering expert guidance and personalized service.
- Drive sales performance through showcasing the Fendi collection, utilizing upselling and cross-selling strategies to exceed sales targets and KPIs.
- Cultivate and expand the Fendi community through strategic client relationship management, exclusive events, and targeted marketing initiatives.
- Uphold high standards of visual merchandising and store presentation, ensuring alignment with Fendi's aesthetic.
- Maintain meticulous stock management practices and adhere to all security compliance protocols.
- Proven retail sales experience in luxury fashion.
- Experience in clienteling with a strong eye for detail and knowledge of materials.
- Passion for providing exceptional customer service.
- Excellent personal presentation.
- Agility and a proactive attitude.
- Bilingual capabilities (advantageous).
Minimum of 3 years in a luxury retail environment.
Competitive incentives and commissions structure.
Exclusive invitations to LVMH events and access to a competitive benefits program.
Fendi fosters a culture of excellence and luxury, celebrating its heritage while encouraging innovation and creativity. Employees are part of a vibrant community with opportunities for growth and development within the LVMH group.