Fendi Client Advisor

Sydney • Australia

Monday, December 23, 2024

Fendi, an esteemed Italian luxury fashion house, has been synonymous with elegance and innovation since its inception in Rome in 1925. As part of the LVMH conglomerate, Fendi continues to uphold its reputation for exquisite craftsmanship and cutting-edge design. The brand is committed to fostering a diverse and inclusive workplace, attracting individuals who are passionate about fashion and eager to contribute to its legacy.

1. Deliver an elevated, luxury shopping experience, ensuring Fendi's high standards of hospitality and service.
2. Develop long-term client relationships through effective clienteling and understanding of client needs.
3. Act as a brand ambassador, engaging clients with Fendi's history and craftsmanship.
4. Achieve individual and store sales targets through effective selling techniques.
5. Utilize product knowledge to educate clients and suggest suitable products.
6. Track and follow up on client requests and orders, ensuring timely communication and delivery.
7. Maintain in-depth knowledge of Fendi's current collection and industry trends.
8. Assist with stock management, replenishment, and merchandising.
9. Support boutique activities such as events and VIP fittings.
10. Build and nurture a strong client base through CRM tools and outreach initiatives.

1. Prior experience in luxury retail or a client-facing role, preferably within the fashion industry.
2. Proven track record of achieving sales targets and building client relationships.
3. Knowledgeable about the Fendi brand, its heritage, and luxury fashion trends.
4. Ability to work in a fast-paced, high-end retail environment with flexible hours.

1. Strong communication and interpersonal skills.
2. Proficiency in CRM tools and POS systems.
3. Detail-oriented with a keen eye for styling and fashion.
4. Self-motivated, proactive, and goal-driven.
5. Excellent collaboration skills.

Minimum of 3 years of experience in luxury retail or a client-facing role.

Fendi offers a dynamic work environment with opportunities for professional growth and inter-cultural exchange, supported by a commitment to diversity and inclusion.

Fendi prides itself on a culture that balances tradition with modernity, encouraging innovation and creativity. The company values diversity and fosters an inclusive environment where employees can thrive and contribute to the brand's ongoing success.