Fendi Client Advisor
Fendi, a renowned name in the luxury fashion industry, is part of the esteemed LVMH Group, which is a global leader in high-quality products. Fendi is celebrated for its exquisite craftsmanship, innovative designs, and unparalleled quality, offering its employees a dynamic and prestigious work environment.
- Lead individual sales efforts and achieve performance targets and KPIs.
- Engage in upselling, cross-selling, and multiple selling across all product categories.
- Strengthen customer relations and nurture a loyal Fendi customer base using appropriate CRM tools.
- Manage customer service quality to meet expectations by offering a professional and personalized experience.
- Operate the retail management system for stock transfers, payments, stock inquiries, and customer database input.
- Support inventory accuracy by properly receiving, displaying, and storing merchandise according to company guidelines.
- 2-5 years of experience in fashion or luxury sales.
- Bachelor’s degree or equivalent is preferred.
- Strong selling and communication skills.
- Excellent relationship-building abilities.
- Organizational skills, professionalism, and self-confidence.
- Strong customer service skills.
- Proficiency in computer skills and retail management systems.
- Goal-oriented approach and multitasking ability.
- Strong knowledge and/or interest in the fashion/luxury industry.
- Fluency in English.
A minimum of 3 years of experience in the fashion or luxury sales sector is required.
Bachelor’s degree or equivalent is preferred.
Employees enjoy a vibrant work environment with opportunities for professional growth and development within the luxury fashion sector.
Fendi fosters a culture of excellence and creativity, encouraging employees to uphold the brand's prestigious reputation while engaging with a discerning clientele. The workplace is dynamic, with a focus on innovation and maintaining high standards of luxury service.


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