Fendi Client Advisor
Fendi, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH Group, a global leader in luxury goods. Renowned for its exceptional craftsmanship, innovative designs, and unparalleled quality, Fendi offers a dynamic and enriching environment for professionals seeking to excel in the world of high fashion.
- Lead individual sales efforts to achieve performance targets and key performance indicators (KPIs).
- Engage in upselling, cross-selling, and multiple selling across all product categories.
- Strengthen customer relationships and nurture a loyal Fendi customer base by implementing effective CRM tools.
- Manage customer service quality to meet and exceed customer expectations with a professional and personalized approach.
- Operate the retail management system efficiently for stock transfers, payments, stock inquiries, and customer database input.
- Support inventory accuracy by properly receiving, displaying, and storing merchandise according to company guidelines.
- 2-5 years of experience in fashion or luxury sales.
- Bachelor’s degree or equivalent preferred.
- Strong selling and communication skills.
- Excellent relationship-building abilities.
- Organizational skills, professionalism, and self-confidence.
- Strong customer service skills.
- Proficiency in computer skills and retail management systems.
- Goal-oriented approach and multitasking ability.
- Strong knowledge and/or interest in the fashion and luxury industry.
- Fluency in English.
A minimum of 5 years of experience in the fashion or luxury sales sector is required.
Bachelor’s degree or equivalent is preferred.
The role offers an opportunity to work in a prestigious luxury environment, with exposure to high-end clientele and the potential for career growth within the LVMH Group.
Fendi fosters a culture of excellence, creativity, and innovation. Employees are encouraged to express their individuality while upholding the brand's rich heritage and commitment to luxury. The workplace is dynamic, with a focus on collaboration and professional growth.