Fendi Client Advisor, Leather Goods & Accessories

Fendi, a prestigious name in the luxury fashion industry, operates under the esteemed LVMH conglomerate, renowned for its commitment to excellence and innovation. As an employer, Fendi offers a dynamic and sophisticated work environment, fostering creativity and professional growth within the realm of high fashion and luxury goods.

1. Engage in upselling, cross-selling, and multiple selling across all product categories.
2. Monitor individual sales performance and achieve targets and KPIs set by management.
3. Provide insightful customer feedback on products, particularly new launches.
4. Strengthen customer relations and nurture a loyal client base using CRM tools.
5. Implement CRM campaigns and organize one-on-one appointments in line with targets.
6. Ensure high-quality customer service, offering a personalized and professional experience.
7. Perform store duties as assigned by management, including operating sales management systems.
8. Maintain inventory accuracy and support stock management activities.
9. Ensure proper visual merchandising and maintain a clean, safe store environment.

1. Minimum of 5 years of experience in the retail fashion industry.
2. Bachelor’s Degree or equivalent is preferred.

1. Strong selling and communication skills.
2. Excellent relationship-building abilities.
3. Organizational skills and professionalism.
4. Strong customer service orientation.
5. Proficiency in computer and retail management systems.
6. Goal-oriented with multitasking capabilities.
7. Knowledge and interest in the fashion and luxury industry.
8. Fluency in English; additional languages are advantageous.

A minimum of 5 years in the retail fashion industry, demonstrating a strong track record in sales and customer service.

Bachelor’s Degree or equivalent is preferred.

Employees enjoy a comprehensive benefits package, including opportunities for career advancement within the luxury fashion sector.

Fendi fosters a culture of elegance and innovation, where employees are encouraged to express their creativity and passion for luxury fashion. The workplace is characterized by a commitment to excellence and a supportive environment that values professional development.