Fendi Client Advisor

Las Vegas • USA

Tuesday, October 28, 2025

Fendi, a prestigious name in the luxury fashion industry, is part of the esteemed LVMH Group, a global leader in high-quality products. As an employer, Fendi is committed to fostering an inclusive environment that values diversity and encourages the development and empowerment of its employees. The brand is renowned for its innovative designs and exceptional craftsmanship, making it a desirable workplace for those passionate about fashion and luxury goods.

1. Achieve all Client Advisor KPIs and CRM requirements.
2. Meet or exceed store, category, and individual sales goals.
3. Adhere to all Top Store Guidelines.
4. Build and maintain client books and follow up with client concerns and inquiries.
5. Assist with special requests, including repairs, special orders, and returns.
6. Follow all store policies and procedures.
7. Participate in stocking and restocking of the store.
8. Utilize POS system and other software accurately, updating customer database.
9. Obtain product knowledge and stay informed about company news and competition.
10. Maintain a professional appearance and adhere to Fendi dress code and grooming standards.
11. Perform regular store maintenance functions as needed.
12. Open and close the store as required, including conducting morning team meetings.
13. Assist in maintaining visual standards with direction from VM, corporate, and management.
14. Maintain open communication and positive relationships with store management and peers.
15. Represent the brand as a positive role model at all times.
16. Participate in training new Client Advisors on product knowledge and store procedures.
17. Prepare for and participate in monthly team meetings.
18. Adhere to loss prevention standards.

1. Minimum 3 years of luxury retail experience.
2. Sales-driven with a professional presentation.
3. Excellent interpersonal skills with effective verbal and written communication.
4. RTW experience is a plus.
5. Computer literacy is essential.
6. Fashion-forward with a passion for the fashion and luxury-goods industry.
7. Team player with a proactive attitude.
8. Ability to lift boxes or weights up to 10 lbs.

1. Customer service excellence
2. Sales and goal achievement
3. Client relationship management
4. Product knowledge acquisition
5. Professional communication
6. Team collaboration
7. POS system proficiency
8. Visual merchandising assistance

A minimum of 3 years of experience in luxury retail is required, with a preference for candidates who have demonstrated a strong sales performance and client relationship management.

Fendi offers an inclusive work environment that respects diversity and promotes the development and recognition of all employees' talents and singularities.

Fendi is dedicated to creating a workplace culture that is inclusive and respectful, where diversity is celebrated, and all employees feel valued and heard. The company is committed to preventing discrimination and providing equal opportunities for all.