Fendi Client Advisor

Las Vegas USA

Wednesday, February 5, 2025

Fendi, a prestigious name in the luxury fashion industry, is renowned for its exquisite craftsmanship and innovative designs. As part of the esteemed LVMH group, Fendi offers unparalleled opportunities for career growth and development within a global network of luxury brands. The company is committed to fostering a dynamic and inclusive work environment that encourages creativity and excellence.

1. Achieve all Client Advisor critical metrics and CRM requirements.
2. Meet or exceed store, category, and individual sales goals.
3. Build and maintain client books; follow-through with client concerns and inquiries.
4. Assist with special requests, including repairs, special orders, and returns.
5. Participate in stocking and restocking of the store.
6. Proficiently use the POS system and update customer databases.
7. Acquire and maintain product knowledge and company information.
8. Maintain a professional appearance and adhere to Fendi's dress code.
9. Perform regular store maintenance functions as needed.
10. Assist in maintaining visual standards with guidance from VM and management.
11. Participate in the training of new Client Advisors.
12. Adhere to loss prevention standards and health and safety guidelines.

1. Minimum 3 years of experience, preferably in luxury retail.
2. Strong drive for results and goal-oriented.
3. Excellent communication skills, both verbal and written.
4. Ability to use POS systems and manage inventory functions.
5. RTW experience preferred.
6. Foreign language skills are a plus.
7. Ability to work collaboratively in a team environment.
8. Ability to lift boxes weighing up to 10lbs.
9. Minimum High School Diploma.
10. Organizational skills and strong digital literacy required.
11. Flexible availability, including nights, weekends, and holidays.

1. Customer service excellence
2. Sales and goal achievement
3. Client relationship management
4. Product knowledge acquisition
5. Professional communication
6. Team collaboration
7. POS system proficiency
8. Organizational skills
9. Digital literacy

A minimum of three years of experience in luxury retail is preferred, demonstrating a strong drive for results and goal-oriented performance.

Minimum High School Diploma

Fendi offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development within the LVMH group.

Fendi fosters a culture of innovation and excellence, where employees are encouraged to express their creativity and contribute to the brand's legacy of luxury and sophistication. The work environment is dynamic and collaborative, with a strong emphasis on professional growth and development.