Fendi

Client Advisor

Fendi is a renowned luxury fashion brand known for its innovative designs and high-quality products. With a strong presence in the fashion industry, Fendi offers a unique shopping experience to its clientele, emphasizing exceptional customer service and personalized attention.

1. Achieve all Client Advisor critical metrics and CRM requirements.
2. Meet or exceed store, category, and individual sales goals.
3. Follow all store guidelines.
4. Build and maintain client books; follow-through with clients' concerns and inquiries.
5. Assist with special requests such as repairs, special orders, and returns.
6. Adhere to all store policies and procedures.
7. Participate in stocking/restocking of the store.
8. Use POS system and other software accurately.
9. Acquire product knowledge and company information.
10. Maintain a professional appearance and follow Fendi dress code.
11. Perform regular store maintenance functions.
12. Assist in maintaining visual standards.
13. Maintain open communication with store management and peers.
14. Participate in the training of new Client Advisors.
15. Participate in monthly team meetings.
16. Adhere to loss prevention standards.
17. Follow all health and safety guidelines.

1. Minimum 3 years’ experience, luxury retail preferred
2. Strong drive for results; goal-oriented
3. Excellent communication skills, both verbal and written
4. Ability to use POS system and its inventory management functions
5. RTW experience preferred
6. Foreign language skills are a plus
7. Ability to work in a collaborative team environment
8. Ability to lift boxes up to 10lbs
9. Minimum High School Diploma
10. Organizational and strong digital literacy required
11. Flexible availability, including nights, weekends, and holidays

1. Customer service
2. Sales
3. Communication
4. Teamwork
5. Product knowledge
6. POS system proficiency
7. Organizational skills
8. Digital literacy

Minimum 3 years of experience, preferably in luxury retail.

Minimum High School Diploma

Full-time position with potential career growth opportunities.

Located in Las Vegas, Nevada, the workplace culture at Fendi emphasizes collaboration, professionalism, and a commitment to providing exceptional customer experiences.