Fendi Client Advisor

Las Vegas • USA

Thursday, January 2, 2025

Fendi, a prestigious name in the luxury fashion industry, is part of the esteemed LVMH Group, a global leader in high-quality products. As an employer, Fendi is renowned for its commitment to excellence, innovation, and the cultivation of talent within a dynamic and inspiring environment. Employees are encouraged to embody the brand's rich heritage while contributing to its future success.

1. Achieve all Client Advisor critical metrics and CRM requirements.
2. Meet or exceed store, category, and individual sales goals.
3. Build and maintain client books, addressing client concerns and inquiries.
4. Assist with special requests such as repairs, special orders, and returns.
5. Adhere to all store policies and procedures.
6. Participate in stocking and restocking of the store.
7. Utilize POS system and update customer database accurately.
8. Acquire and maintain product knowledge and company information.
9. Maintain professional appearance and adhere to Fendi dress code.
10. Perform regular store maintenance functions as needed.
11. Open and close the store, including conducting morning team meetings.
12. Assist in maintaining visual standards as directed by VM and management.
13. Maintain open communication with store management and peers.
14. Participate in the training of new Client Advisors.
15. Prepare for and participate in monthly team meetings.
16. Adhere to loss prevention standards and health and safety guidelines.

1. Minimum 3 years of experience, preferably in luxury retail.
2. Strong drive for results and goal-oriented approach.
3. Excellent verbal and written communication skills.
4. Proficiency in using POS systems and inventory management.
5. Experience in Ready-to-Wear (RTW) is preferred.
6. Foreign language skills are advantageous.
7. Ability to work collaboratively in a team environment.
8. Capability to lift boxes weighing up to 10lbs.
9. Minimum of a High School Diploma.
10. Organizational skills and strong digital literacy.
11. Flexible availability, including nights, weekends, and holidays.

1. Customer relationship management
2. Sales and goal achievement
3. Effective communication
4. POS system proficiency
5. Product knowledge acquisition
6. Team collaboration
7. Organizational skills
8. Digital literacy

A minimum of 3 years of experience in retail, with a preference for luxury retail environments.

High School Diploma

Employees at Fendi enjoy a comprehensive benefits package, including opportunities for professional development, a dynamic work environment, and the chance to work with a globally recognized luxury brand.

Fendi fosters a culture of innovation, collaboration, and excellence. Employees are encouraged to contribute creatively while upholding the brand's prestigious legacy. The work environment is dynamic and supportive, promoting growth and development within the luxury fashion sector.