Fendi Client Advisor

Fendi, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH Group, renowned for its commitment to excellence and innovation. As an employer, Fendi offers a dynamic environment that fosters creativity and professional growth, making it an ideal workplace for those passionate about fashion and luxury.

1. Drive sales performance through upselling, cross-selling, and multiple selling across all product categories.
2. Deliver an exceptional sales experience using effective storytelling and comprehensive product knowledge.
3. Consistently achieve assigned KPIs, including sales targets and customer satisfaction metrics.
4. Identify and anticipate customer needs, providing insightful recommendations and exceptional service.
5. Utilize CRM tools to develop and nurture client relationships, enhancing brand loyalty.
6. Operate inventory management systems for stock transfers, payments, and customer database management.
7. Collaborate with team members to achieve store operational objectives and suggest improvements.
8. Maintain inventory accuracy and manage merchandise display according to company guidelines.
9. Ensure a safe, clean store environment and uphold visual merchandising standards.

1. Minimum 2 years of experience in the fashion or high-end luxury industry.
2. Strong grooming standards and communication skills.
3. Passion for fashion and luxury, with flexibility to work non-traditional hours.
4. Operational knowledge of retail management systems is advantageous.
5. Commitment to client development and exceptional service delivery.

1. Effective time and task management.
2. Strong sense of accountability and teamwork.
3. Ability to internalize feedback and improve.
4. Suggest improvements in workplace practices.
5. Experience in coaching and mentoring junior employees for senior roles.

Minimum 3 years of experience in the luxury fashion industry.

Fendi offers a comprehensive benefits package, including opportunities for career advancement and professional development within the luxury fashion sector.

Fendi fosters a culture of innovation and excellence, encouraging employees to push creative boundaries while maintaining the highest standards of luxury and craftsmanship. The workplace environment is collaborative, supportive, and focused on continuous improvement and growth.