Fendi Client Advisor

Fendi, a distinguished name in the luxury fashion industry, is renowned for its exceptional craftsmanship, innovative designs, and unparalleled quality. As part of the esteemed LVMH Group, Fendi offers a dynamic and prestigious work environment that fosters creativity and excellence.

1. Achieve personal sales targets through upselling, cross-selling, and multiple selling across all product categories.
2. Deliver an engaging sales experience by effectively communicating Fendi's brand story and product knowledge.
3. Consistently meet assigned KPIs, including sales targets and customer satisfaction metrics.
4. Identify and anticipate customer needs, providing exceptional service and insightful product recommendations.
5. Utilize CRM tools to nurture and strengthen client relationships, enhancing brand loyalty.
6. Operate the inventory management system for stock transfers, payments, and customer database management.
7. Collaborate with team members to achieve store operational objectives and suggest improvements.
8. Maintain inventory accuracy and ensure proper merchandise display according to company guidelines.
9. Ensure a clean and safe store environment, adhering to daily housekeeping duties and visual merchandising standards.

1. Minimum 2 years of experience in the fashion or high-end luxury industry.
2. Strong client development mindset with a commitment to providing exceptional service.
3. Experience in retail management systems is advantageous.

1. Excellent communication and articulation skills.
2. Effective time and task management abilities.
3. Strong sense of accountability and teamwork.
4. Receptive to feedback and continuous improvement.
5. Ability to suggest practical improvements in workplace practices.

Minimum 3 years of experience in a related field.

Fendi offers a comprehensive benefits package, including opportunities for career advancement within the LVMH Group.

Fendi's workplace culture is characterized by a commitment to excellence, creativity, and collaboration. Employees are encouraged to innovate and contribute to the brand's legacy of luxury and sophistication.