Fendi Client Advisor

Fendi, a prestigious name in the luxury fashion industry, is part of the LVMH group, a global leader in high-quality products. Known for its exceptional craftsmanship and innovative designs, Fendi offers a dynamic work environment that fosters creativity and excellence. As an employer, Fendi is committed to nurturing talent and providing opportunities for career advancement within the luxury sector.

1. Achieve personal sales targets through upselling, cross-selling, and multiple selling across all product categories.
2. Deliver an engaging sales experience by effectively communicating Fendi's brand story and product knowledge.
3. Consistently meet key performance indicators, including sales targets and customer satisfaction metrics.
4. Identify and anticipate customer needs, providing exceptional service and personalized recommendations.
5. Utilize CRM tools to strengthen client relationships and enhance brand loyalty.
6. Manage inventory operations, including stock transfers, payments, and customer database updates.
7. Collaborate with team members to achieve store operational objectives and suggest improvements.
8. Maintain inventory accuracy and ensure merchandise is properly received, displayed, and stored.
9. Ensure the store environment is safe, clean, and visually appealing according to company guidelines.

1. Minimum 2 years of experience in the fashion or high-end luxury industry.
2. Strong grooming standards and communication skills.
3. Passion for fashion and luxury, with a willingness to work non-traditional hours.
4. Operational knowledge of retail management systems is advantageous.
5. Strong client development mindset and commitment to providing exceptional service.

1. Effective time and task management.
2. Ability to plan and prioritize work to achieve objectives.
3. Strong sense of accountability and teamwork.
4. Receptive to feedback and continuous improvement.
5. Ability to suggest actionable workplace improvements.

Minimum 3 years of experience in a related field, with a preference for those with a background in fashion or luxury retail.

Fendi offers a comprehensive benefits package, including opportunities for professional development and career advancement within the luxury fashion industry.

Fendi fosters a culture of excellence, creativity, and innovation. The workplace environment encourages collaboration and personal growth, with a strong emphasis on delivering exceptional customer experiences. Employees are valued for their contributions and are encouraged to develop their skills and advance their careers within the company.