Fendi Client Advisor

Fendi, a distinguished name within the Fashion & Leather Goods sector, operates under the esteemed LVMH conglomerate. Renowned for its exceptional craftsmanship and innovative designs, Fendi offers a dynamic and luxurious working environment that fosters creativity and excellence.

1. Lead individual sales efforts to meet and exceed performance targets and KPIs.
2. Engage in upselling, cross-selling, and multiple selling across all product categories.
3. Deliver outstanding customer service in alignment with company guidelines.
4. Strengthen customer relations and cultivate a loyal Fendi customer base using CRM tools.
5. Ensure customer service quality meets expectations through professionalism and a personal touch.
6. Efficiently operate the retail IT system for stock transfers, payments, stock inquiries, and customer database management.
7. Support store operations activities.

1. Minimum of 3 years' experience in fashion or luxury sales.

1. Passion for retail and fashion trends.
2. Excellent communication skills.
3. Self-reliance, friendliness, and patience.
4. Organizational skills and professionalism.
5. Fluency in English; additional languages are advantageous.

A minimum of 3 years in fashion or luxury sales is required.

Bachelor’s Degree or equivalent is preferred.

The role offers a luxurious work environment and opportunities for professional growth within the prestigious Fendi brand.

Fendi's workplace culture is characterized by a commitment to excellence, innovation, and a passion for luxury fashion. Employees are encouraged to express creativity and contribute to the brand's legacy of sophistication and style.