Fendi Client Advisor

Fendi, a prestigious name under the LVMH conglomerate, is renowned for its exquisite craftsmanship and innovative designs in the luxury fashion and leather goods sector. As an employer, Fendi offers a dynamic and enriching environment, fostering creativity and excellence among its workforce.

1. Engage in upselling, cross-selling, and multiple selling across all product categories.
2. Monitor individual sales performance and achieve set targets and KPIs.
3. Collect and provide customer feedback on products, particularly new launches.
4. Strengthen customer relationships and nurture a loyal client base using CRM tools.
5. Manage customer service quality to meet and exceed expectations with a personalized approach.
6. Operate the Retail Pro Management system for stock transfer, payment processing, and customer database management.
7. Perform store duties as assigned by team leaders and management.
8. Maintain inventory accuracy and display merchandise according to company guidelines.
9. Ensure a safe and clean store environment and execute daily housekeeping duties.
10. Adhere to visual merchandising standards as per company guidelines.

1. Minimum 2-3 years of experience in the fashion or high-end luxury industry.
2. Good grooming standards.
3. Strong customer focus and goal-oriented approach.
4. Positive personality and team player.

1. Strong selling and communication skills.
2. Excellent relationship-building and interpersonal skills.
3. Bilingual proficiency, with a third language as an advantage.
4. Knowledge of retail management systems.

Minimum of 3 years in a related role within the fashion or high-end luxury industry.

Fendi offers a comprehensive benefits package, including opportunities for career advancement within the LVMH group, access to exclusive training programs, and a vibrant work environment.

Fendi promotes a culture of luxury and innovation, encouraging employees to embody the brand's values of creativity, craftsmanship, and excellence. The company supports a collaborative and inclusive workplace where talent is nurtured and developed.