Fendi Client Advisor

Ho Chi Minh City • Vietnam

Thursday, February 13, 2025

Fendi, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH conglomerate, renowned for its commitment to excellence, innovation, and craftsmanship. As an employer, Fendi offers a dynamic environment where creativity and luxury converge, providing employees with the opportunity to be part of a legacy of elegance and sophistication.

1. Engage in upselling, cross-selling, and multiple selling across all product categories.
2. Monitor individual sales performance and achieve targets and KPIs.
3. Provide customer feedback on products, particularly newly launched items.
4. Strengthen customer relations and nurture a loyal Fendi customer base using CRM tools.
5. Manage customer service quality to meet and exceed expectations with a personalized touch.
6. Operate the Retail Pro Management system for stock transfers, payments, stock inquiries, and customer database management.
7. Perform store duties as assigned by team leaders and management.
8. Maintain inventory accuracy by receiving, displaying, and storing merchandise according to guidelines.
9. Ensure a safe and clean store environment and execute daily housekeeping duties.
10. Maintain visual merchandising standards according to company guidelines.

1. Minimum 3 years of experience in the fashion or high-end luxury industry.

1. Strong selling and communication skills.
2. Excellent relationship-building and interpersonal skills.
3. Customer-focused with a goal-oriented approach.
4. Good team player with a positive personality.
5. Bilingual capabilities, with a third language as an advantage.
6. Passion for high-end luxury goods and commitment to retail hours.
7. Proficiency in operating retail management systems.

A minimum of 3 years of related experience in the fashion or high-end luxury industry is required.

Employees enjoy a comprehensive benefits package, including opportunities for career advancement within the prestigious LVMH group.

Fendi fosters a culture of luxury and innovation, where employees are encouraged to embody the brand's values of craftsmanship, creativity, and excellence. The workplace is dynamic, with a focus on personal growth and professional development within the luxury sector.