Fendi Client Advisor

Dusseldorf • Germany

Monday, February 17, 2025

Fendi, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH Group, renowned for its commitment to excellence and innovation. As an employer, Fendi offers a dynamic environment where creativity and craftsmanship are celebrated, providing employees with opportunities to thrive in a prestigious global brand.

1. Lead individual sales efforts to achieve performance targets and key performance indicators (KPIs).
2. Engage in upselling, cross-selling, and multiple selling across all product categories.
3. Strengthen customer relationships and nurture a loyal Fendi customer base through effective customer relationship management (CRM) tools.
4. Ensure high-quality customer service that meets client expectations with a professional and personalized approach.
5. Operate the retail management system efficiently for stock transfers, payments, stock inquiries, and customer database input.
6. Support inventory accuracy by properly receiving, displaying, and storing merchandise according to company guidelines.

1. 2-5 years of experience in fashion or luxury sales.
2. Bachelor’s degree or equivalent preferred.

1. Strong selling and communication skills.
2. Excellent relationship-building abilities.
3. Organizational skills, professionalism, and self-confidence.
4. Exceptional customer service skills.
5. Proficiency in computer and retail management systems.
6. Goal-oriented with multitasking capabilities.
7. Strong knowledge and/or interest in the fashion and luxury industry.
8. Fluency in English.

A minimum of 3 years of experience in the fashion or luxury sales sector is required.

Bachelor’s degree or equivalent is preferred.

Employees enjoy a comprehensive benefits package, including opportunities for professional growth within the prestigious LVMH Group.

Fendi fosters a culture of innovation and excellence, where employees are encouraged to express creativity and develop their skills in a supportive and prestigious environment. As part of the LVMH Group, Fendi values diversity and collaboration, offering a workplace where passion for fashion and luxury is celebrated.