Fendi Client Advisor

Fendi, a prestigious name in the luxury fashion industry, is part of the renowned LVMH Group. Known for its exquisite craftsmanship and innovative designs, Fendi offers an unparalleled working environment where creativity and excellence are at the forefront. As an employer, Fendi values its employees, providing them with opportunities for growth and development within the expansive LVMH ecosystem.

1. Lead individual sales efforts and achieve performance targets and KPIs.
2. Engage in upselling, cross-selling, and multiple selling across all product categories.
3. Deliver outstanding customer service in compliance with company guidelines.
4. Strengthen customer relations and nurture a loyal Fendi customer base using appropriate CRM tools.
5. Manage customer service quality to meet expectations with professionalism and a personal touch.
6. Operate the retail IT system for stock transfers, payments, stock inquiries, and customer database input.
7. Support store operations activities.

1. Minimum of 3 years' experience in fashion or luxury sales.
2. Bachelor’s degree or equivalent preferred.
3. Fluent in English; additional languages are advantageous.

1. Passion for retail and fashion trends.
2. Excellent communication skills.
3. Self-reliant, friendly, and patient demeanor.
4. Strong organizational skills.
5. Professionalism and self-confidence.

A minimum of 3 years of experience in fashion or luxury sales is required.

Bachelor’s Degree or equivalent is preferred.

Employees enjoy a dynamic work environment with opportunities for career advancement within the LVMH Group.

Fendi fosters a culture of innovation, luxury, and excellence. Employees are encouraged to embrace creativity and contribute to the brand's legacy of sophistication and style.