Fendi Client Advisor

Fendi, a prestigious name in the luxury fashion industry, operates under the esteemed LVMH conglomerate. Known for its innovative designs and unparalleled craftsmanship, Fendi offers a dynamic work environment that fosters creativity and excellence. As part of LVMH, employees benefit from a rich heritage of luxury and a commitment to sustainability and innovation.

1. Lead individual sales efforts to meet and exceed performance targets and KPIs.
2. Engage in upselling, cross-selling, and multiple selling across all product categories.
3. Deliver exceptional customer service in alignment with company guidelines.
4. Strengthen customer relationships and cultivate a loyal client base using CRM tools.
5. Ensure customer service quality meets expectations through professionalism and a personal touch.
6. Accurately operate retail IT systems for stock transfers, payments, stock inquiries, and customer database management.
7. Support store operations and activities.

1. Minimum of 3 years of experience in fashion or luxury sales.
2. Bachelor's Degree or equivalent preferred.

1. Passion for retail and fashion trends.
2. Excellent communication skills.
3. Self-reliance, friendliness, and patience.
4. Organizational skills and professionalism.
5. Self-confidence.
6. Fluency in English; additional languages are advantageous.

A minimum of 3 years of experience in fashion or luxury sales is required.

Bachelor’s Degree or equivalent is preferred.

Employees enjoy a dynamic work environment with opportunities for career growth within the LVMH group.

Fendi fosters a culture of innovation, luxury, and excellence, encouraging employees to embrace creativity and professionalism. The workplace is characterized by a commitment to sustainability and an appreciation for high fashion.