Fendi Client Advisor

Fendi, a prestigious brand within the Fashion & Leather Goods division, is renowned for its exquisite craftsmanship and innovative designs. As part of a conglomerate that includes other luxury brands, Fendi offers a dynamic and sophisticated work environment, fostering creativity and excellence in the luxury fashion industry.

1. Lead individual sales efforts and achieve performance targets and KPIs.
2. Engage in upselling, cross-selling, and multiple selling across all product categories.
3. Provide outstanding customer service in accordance with company guidelines.
4. Strengthen customer relations and nurture a loyal Fendi customer base through effective CRM tools.
5. Manage customer service quality to meet expectations with professionalism and a personal touch.
6. Operate the retail IT system efficiently for stock transfers, payments, stock inquiries, and customer database input.
7. Support store operations activities.

1. Minimum of 3 years of experience in fashion or luxury sales.
2. Bachelor’s degree or equivalent preferred.
3. Fluency in English; additional languages are advantageous.

1. Passion for retail and fashion trends.
2. Excellent communication skills.
3. Self-reliance, friendliness, and patience.
4. Organizational skills and professionalism.
5. Self-confidence.

Minimum 3 years of experience in fashion or luxury sales.

Bachelor’s degree or equivalent is preferred.

Employees enjoy a vibrant and supportive work environment with opportunities for professional growth in the luxury fashion sector.

Fendi fosters a culture of innovation, excellence, and luxury, where employees are encouraged to express their creativity and passion for fashion. The workplace is dynamic and supportive, promoting both personal and professional development.